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RD Session Host Configuration: the settings for this remote desktop session host server cannot be retrieved

Posted on 2014-03-02
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Last Modified: 2014-03-10
Hello all,

We have several RDS hosts (Windows Server 2008 R2), but only one is displaying this error message when opening the RD Session Host Configuration MMC:

"The settings for this Remote Desktop Session Host server cannot be retrieved. The remote server does not support running Remote Desktop Session Host Configuration tool remotely"

screenshot
Things I've tried without success:

http://social.technet.microsoft.com/Forums/windowsserver/en-US/73ffd79a-56b8-4fb6-8db0-b172865cf277/the-settings-for-this-terminal-server-cannot-be-retrieved-the-remote-server-does-not-support?forum=winserverTS

http://social.technet.microsoft.com/Forums/en-US/fcbddc9c-9dbe-415d-962c-1958a09bb662/remote-desktop-session-host-configuration-error?forum=winserverTS

I'm out of ideas. Hope you're not!

Nate
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Question by:nathanwc
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LVL 18

Expert Comment

by:Sushil Sonawane
ID: 39899605
Please refer below link to resolve your issue.

http://anandthearchitect.com/2013/04/17/rds-session-host-issue-in-windows-2008-r2/

if still issue not resolve then run the below command.

open command prompt --- sfc/scannow
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LVL 1

Author Comment

by:nathanwc
ID: 39900887
Hello Sushil,

I had already tried winmgmt /salvagerepository and winmgmt /resetrepository followed by a reboot - no change.

I just ran a sfc /scan - no change.

Nate
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LVL 18

Expert Comment

by:Sushil Sonawane
ID: 39902377
Tried to reinstalled the your terminal server role (Remote desktop services) through server manager add remove role and check.
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Author Comment

by:nathanwc
ID: 39902379
I'm sorry - I completely forgot that I did that, too!
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LVL 18

Expert Comment

by:Sushil Sonawane
ID: 39902411
It seems your WMI port are block Make sure your RDP and wmi port not block in network or firewall.
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Author Comment

by:nathanwc
ID: 39906096
Keeping in mind that firewall policies are set by GP, and other RDS hosts can open the RD Session Host Configuration MMC without difficulty, on which server do you suggest that the firewall might be the problem?
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Accepted Solution

by:
nathanwc earned 0 total points
ID: 39908358
Found it! From: http://www.ericwoodford.com/2014/02/wmi-failure-while-uninstalling-exchange.html

cd %windir%\system32\wbem
for /f %s in ('dir /b *.dll') do regsvr32 /s %s
regsvr32 %windir%\system32\tscfgwmi.dll
wmiprvse /regserver
winmgmt /verifyrepository  

REM Verify the above CMD ^^^ said that the repository was consistent
for /f %s in ('dir /b *.mof *.mfl') do mofcomp %s
net stop winmgmt
net start winmgmt
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Author Closing Comment

by:nathanwc
ID: 39917019
Awarding an A because:

- this was the only place that I found the critical ingredient: for /f %s in ('dir /b *.mof *.mfl') do mofcomp %s

- because it came from MS
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