Open EXE prodices; this APP can't run...

I am trying to install CyberlinkPoweDirector....exe that I purchased and dl'd to my SSD.Program dl files
  But when I double click an error message pops up saying: "This App can't run on your PC"

I'm new to win8, my other computer is win7 so maybe win8 install programs differently.
mikecox_Asked:
Who is Participating?
 
Seth SimmonsConnect With a Mentor Sr. Systems AdministratorCommented:
if you look at the system requirements, windows 8/8.1 is listed

http://www.cyberlink.com/products/powerdirector-ultimate-suite/spec_en_US.html

if you look at the screenshot, you see an .exe.part file indicating the .exe has not finished downloading.  the .exe file is 0 bytes (thus the error) until the download finishes then the .exe.part file will go away and you can run the .exe
0
 
JohnBusiness Consultant (Owner)Commented:
Windows 8/8.1 installs programs the same way as Windows 7 by and large.

Right click on the installer and select Run as Administrator. Does that help?

The product may not be truly compliant. If Run as Administrator does not help, you may wish to contact the maker's support.

I have tried compatibility mode for installs but generally find that does not work well. Programs are either properly Windows 8 compliant or they are not.
0
 
David Johnson, CD, MVPOwnerCommented:
not all parts are downloaded. delete what you have and try downloading all again.
0
 
mikecox_Author Commented:
I did try Run as Admin; with the same results.  My next step was to contact the developer; but I'd thought I'd check to make sure I wasn't doing it wrong first
0
 
mikecox_Author Commented:
There were two correct; I believe, answers; but yours was the first so it seems only fair to award the points to you.  And yours included the link.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.