Open EXE prodices; this APP can't run...

mikecox_
mikecox_ used Ask the Experts™
on
I am trying to install CyberlinkPoweDirector....exe that I purchased and dl'd to my SSD.Program dl files
  But when I double click an error message pops up saying: "This App can't run on your PC"

I'm new to win8, my other computer is win7 so maybe win8 install programs differently.
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JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Windows 8/8.1 installs programs the same way as Windows 7 by and large.

Right click on the installer and select Run as Administrator. Does that help?

The product may not be truly compliant. If Run as Administrator does not help, you may wish to contact the maker's support.

I have tried compatibility mode for installs but generally find that does not work well. Programs are either properly Windows 8 compliant or they are not.
Sr. Systems Administrator
Commented:
if you look at the system requirements, windows 8/8.1 is listed

http://www.cyberlink.com/products/powerdirector-ultimate-suite/spec_en_US.html

if you look at the screenshot, you see an .exe.part file indicating the .exe has not finished downloading.  the .exe file is 0 bytes (thus the error) until the download finishes then the .exe.part file will go away and you can run the .exe
Top Expert 2016

Commented:
not all parts are downloaded. delete what you have and try downloading all again.

Author

Commented:
I did try Run as Admin; with the same results.  My next step was to contact the developer; but I'd thought I'd check to make sure I wasn't doing it wrong first

Author

Commented:
There were two correct; I believe, answers; but yours was the first so it seems only fair to award the points to you.  And yours included the link.

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