Outlook 2011 for Mac very slow...

I have a relatively new client who uses all Mac products in their environment.  One of the higher-ups uses a pretty beefy iMac (Intel Core i5, 8GB RAM, 1TB HDD).  His Outlook 2011 is responding very slow (eg:  takes 10-15 seconds for new email message window to appear, characters take about 5-10 to appear after typing, etc.).  His e-mail identity is setup as follows:  6 active e-mail accounts, 8 sets of folders in the On My Computer.  I have backed up and rebuilt his identity, made sure all e-mail account settings were correct and all On My Computer folders were accessible, but still the slowness persists.  Short of starting with a new identity, is there anything else I can try or am missing?

Thanks!
LVL 1
YortAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Eoin OSullivanConsultantCommented:
Pop open the Activity Monitor application and Console application ...

On Application Monitor see what kind of CPU and Memory Outlook is responsible for.

On Console see is Outlook reporting any errors on the Logs
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
YortAuthor Commented:
@eoinosullivan - using the tools you suggested (specifically the Activity Monitor) gave a lot more insight into what was going on; Outlook was consuming between 90-100% of the CPU resources.  The results convinced me that his identity is in fact corrupt beyond.  I setup a secondary identity and the monitored results were much more inline with expectations.

Thanks a million for the tips!
0
YortAuthor Commented:
Please see prior comment.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Outlook

From novice to tech pro — start learning today.