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Outlook 2011 for Mac very slow...

Posted on 2014-03-03
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Last Modified: 2014-03-03
I have a relatively new client who uses all Mac products in their environment.  One of the higher-ups uses a pretty beefy iMac (Intel Core i5, 8GB RAM, 1TB HDD).  His Outlook 2011 is responding very slow (eg:  takes 10-15 seconds for new email message window to appear, characters take about 5-10 to appear after typing, etc.).  His e-mail identity is setup as follows:  6 active e-mail accounts, 8 sets of folders in the On My Computer.  I have backed up and rebuilt his identity, made sure all e-mail account settings were correct and all On My Computer folders were accessible, but still the slowness persists.  Short of starting with a new identity, is there anything else I can try or am missing?

Thanks!
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Question by:Yort
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Eoin OSullivan earned 500 total points
ID: 39900524
Pop open the Activity Monitor application and Console application ...

On Application Monitor see what kind of CPU and Memory Outlook is responsible for.

On Console see is Outlook reporting any errors on the Logs
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by:Yort
ID: 39902466
@eoinosullivan - using the tools you suggested (specifically the Activity Monitor) gave a lot more insight into what was going on; Outlook was consuming between 90-100% of the CPU resources.  The results convinced me that his identity is in fact corrupt beyond.  I setup a secondary identity and the monitored results were much more inline with expectations.

Thanks a million for the tips!
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Author Closing Comment

by:Yort
ID: 39902468
Please see prior comment.
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