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Terminal server is disconnecting idle logins within 2 minutes.
We have about 8 Terminal Servers on 2008 R2 and we are running a third party app called TSPlus. TSplus works like Remote App where you run just the application through Terminal Services and not the whole desktop. Users are complaining that when they bring another program to the foreground such as office apps or internet it disconnects their session to the Terminal Server. When they reconnect everything is still there but they don't like getting disconnected and they are throwing a fit. I have around 450 on 8 Terminal Servers. We tried changing a couple of GPO's such as "Configure Keep-alive connection interval" but that didn't fix it.
Cliff Galiher
TSPlus is consistently very buggy. Is there a reason you are running that instead of Microsoft RDS/RemoteApp natively?
ASKER
Yes. With Remote App anytime they clicked on something it would open a second box up behind that one. Then the users couldn't do anything unless they figured out that another box was behind that one. Most of the time they closed everything out and came back. Plus there were scanning and printing issues. TSPlus seems to have fixed most of that.
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ASKER
I just changed to 2x and that fixed the disconnect issue. Now it is slower than TSPlus but at least it works.