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barracuda web-filter keeps asking for credentials

company uses barracuda web-filter. user tries to use the web and gets prompted for credentials.  After entering the credentials the web works but then when he reopens internet explorer 11 it prompts again.
i have checked his dns server
i have disabled ipv6

other users in the company don't get this issue so what could be the cause of this?
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bbimis
Asked:
bbimis
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1 Solution
 
giltjrCommented:
My guess is he has his browser configured NOT to save user-id and passwords, which is the more secure way to have your browser configured.
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bbimisAuthor Commented:
its more to it than that cause some work some don't. but if it is the browser could you elaberate on what what needs to be changed?
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giltjrCommented:
I don't have IE11 but under other IE's it is under the AutoComplete Settings

"Tools --> Internet Options --> Content Tab --> AutoComplete "Settings".

Make sure the "user names and passwords on forms is checked"

Although this is a BAD practice.
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bbimisAuthor Commented:
its suppose to be assigned by active directory to allow them in when they log into the computer. its not working
not sure how to reward points here since no solution has been met.
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giltjrCommented:
Easy, don't reward points ...  yet.

You stated other users are not having the problem, just to make sure they are using IE 11 also, right?
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bbimisAuthor Commented:
they are. generally what happens is a user logs into the computer and based on the login for the domain they are pervisioned to use certain sites through baracuda.  they never have to login unless they go to a restricted site and then an admin has to type the password.

thanks!
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giltjrCommented:
Does Baracuda use forms based authentication?
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bbimisAuthor Commented:
it does
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giltjrCommented:
I don't have IE11, so I'm not sure if it is in the same place, but:

Tools -> Internet Options -> Advanced Tab.

Scroll to the bottom and look for Enable Integrated Windows Authentication and see if that is checked.

Then Tools -> Internet Options -> Security Tab

What zone would the proxy server be in?  Internet, Local Intranet, Trusted sites?

Look at that zone's custom settings, scroll to the bottom and see which box is checked fro "User Authentication"
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bbimisAuthor Commented:
that seemed to have worked thanks
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giltjrCommented:
Which one "Enable Integrated Windows Authentication"?

Or Security zone and a different option for "User Authentication"?
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bbimisAuthor Commented:
i change the user authentication level it was set to automatic local changed to intranet
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giltjrCommented:
O.K, I think that Automatic Intranet is supposed to be the default.

Glad you go it working.
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