Solved

if In-Place Hold features also applies to the users archive as well. Does it need a license?

Posted on 2014-03-03
6
682 Views
Last Modified: 2014-03-05
Hello,
I would like to know if In-Place Hold features also applies to the users archive as well. For example if a user leaves the company can we put an In-Place Hold on the users archive so we can retain their old archived email as well as their mailbox without using up a licenses?

Also, regarding new feature that Microsoft is offering called inactive mailbox. Does inactive mailbox will apply to user's archive as well without using a license?

Manage Inactive Mailboxes in Exchange Online
http://technet.microsoft.com/en-us/library/dn144876(v=exchg.150).aspx

It doesn't mention anywhere that Inactive Mailbox will apply to archive. Also, when I am reading about the license, it is says that archiving feature will require license....So, I want to confirm to make sure that if you do use Inactive mailbox feature for archive as well, you don’t need a license.

Thank you.
0
Comment
Question by:claudiamcse
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
6 Comments
 
LVL 74

Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 39901629
What type of license do you have for Office 365?

If you have any of the following, as long as you implement In-Place hold before a mailbox is deleted, all data will be retained:
Office 365 Enterprise E3
Office 365 Education A3
Office 365 Government G3
Office 365 Enterprise E4
Office 365 Education A4
Office 365 Government G4
Exchange Online Plan 2
0
 
LVL 41

Expert Comment

by:Adam Brown
ID: 39901945
In-Place Hold applies to all of the email that the In-Place Hold policy applies to. If a mailbox has data that applies to an In-place hold policy, the In-Place hold will prevent deletion regardless of what type of mailbox it is, and the licensing for In-Place Hold is per user, not per mailbox, so it will not require additional licensing to apply in-place hold on a user's regular mailbox as well as their archive.

Inactive mailboxes are completely inaccessible until they are re-activated, so they also do not use a license. If you ever have a need to retrieve any information from an inactive mailbox, you must attach it to a properly licensed user before you can do so.
0
 
LVL 74

Accepted Solution

by:
Jeffrey Kane - TechSoEasy earned 500 total points
ID: 39902004
@acbrown2010 that is entirely not true.  I've tested this and it works just fine using a keyword search via In-Place eDiscovery.  You can retrieve the entire inactive mailbox and even export out to a .pst file.  No additional license is necessary for this.
0
Free learning courses: Active Directory Deep Dive

Get a firm grasp on your IT environment when you learn Active Directory best practices with Veeam! Watch all, or choose any amount, of this three-part webinar series to improve your skills. From the basics to virtualization and backup, we got you covered.

 
LVL 74

Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 39902008
Here is a good overview of Inactive Mailboxes:
http://blog.kloud.com.au/2013/06/20/exchange-online-inactive-mailboxes/
0
 
LVL 41

Expert Comment

by:Adam Brown
ID: 39907735
@acbrown2010 that is entirely not true.  I've tested this and it works just fine using a keyword search via In-Place eDiscovery.  You can retrieve the entire inactive mailbox and even export out to a .pst file.  No additional license is necessary for this.
They changed that, then. They do that to O365 a lot.
0
 

Author Closing Comment

by:claudiamcse
ID: 39907940
Thanks!
0

Featured Post

Does Powershell have you tied up in knots?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

It’s the first day of March, the weather is starting to warm up and the excitement of the upcoming St. Patrick’s Day holiday can be felt throughout the world.
In-place Upgrading Dirsync to Azure AD Connect
Migrating to Microsoft Office 365 is becoming increasingly popular for organizations both large and small. If you have made the leap to Microsoft’s cloud platform, you know that you will need to create a corporate email signature for your Office 365…
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…

630 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question