Solved

if In-Place Hold features also applies to the users archive as well. Does it need a license?

Posted on 2014-03-03
6
647 Views
Last Modified: 2014-03-05
Hello,
I would like to know if In-Place Hold features also applies to the users archive as well. For example if a user leaves the company can we put an In-Place Hold on the users archive so we can retain their old archived email as well as their mailbox without using up a licenses?

Also, regarding new feature that Microsoft is offering called inactive mailbox. Does inactive mailbox will apply to user's archive as well without using a license?

Manage Inactive Mailboxes in Exchange Online
http://technet.microsoft.com/en-us/library/dn144876(v=exchg.150).aspx

It doesn't mention anywhere that Inactive Mailbox will apply to archive. Also, when I am reading about the license, it is says that archiving feature will require license....So, I want to confirm to make sure that if you do use Inactive mailbox feature for archive as well, you don’t need a license.

Thank you.
0
Comment
Question by:claudiamcse
  • 3
  • 2
6 Comments
 
LVL 74

Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 39901629
What type of license do you have for Office 365?

If you have any of the following, as long as you implement In-Place hold before a mailbox is deleted, all data will be retained:
Office 365 Enterprise E3
Office 365 Education A3
Office 365 Government G3
Office 365 Enterprise E4
Office 365 Education A4
Office 365 Government G4
Exchange Online Plan 2
0
 
LVL 38

Expert Comment

by:Adam Brown
ID: 39901945
In-Place Hold applies to all of the email that the In-Place Hold policy applies to. If a mailbox has data that applies to an In-place hold policy, the In-Place hold will prevent deletion regardless of what type of mailbox it is, and the licensing for In-Place Hold is per user, not per mailbox, so it will not require additional licensing to apply in-place hold on a user's regular mailbox as well as their archive.

Inactive mailboxes are completely inaccessible until they are re-activated, so they also do not use a license. If you ever have a need to retrieve any information from an inactive mailbox, you must attach it to a properly licensed user before you can do so.
0
 
LVL 74

Accepted Solution

by:
Jeffrey Kane - TechSoEasy earned 500 total points
ID: 39902004
@acbrown2010 that is entirely not true.  I've tested this and it works just fine using a keyword search via In-Place eDiscovery.  You can retrieve the entire inactive mailbox and even export out to a .pst file.  No additional license is necessary for this.
0
Do email signature updates give you a headache?

Do you feel like you are constantly making changes to email signatures? Are the images not formatting how you want them to? Want high-quality HTML signatures on all devices, including on mobiles and Macs? Then, let Exclaimer solve all your email signature problems today.

 
LVL 74

Expert Comment

by:Jeffrey Kane - TechSoEasy
ID: 39902008
Here is a good overview of Inactive Mailboxes:
http://blog.kloud.com.au/2013/06/20/exchange-online-inactive-mailboxes/
0
 
LVL 38

Expert Comment

by:Adam Brown
ID: 39907735
@acbrown2010 that is entirely not true.  I've tested this and it works just fine using a keyword search via In-Place eDiscovery.  You can retrieve the entire inactive mailbox and even export out to a .pst file.  No additional license is necessary for this.
They changed that, then. They do that to O365 a lot.
0
 

Author Closing Comment

by:claudiamcse
ID: 39907940
Thanks!
0

Featured Post

Too many email signature changes to deal with?

Are you constantly being asked to update your organization's email signatures? Do they take up too much of your time? Wouldn't you love to be able to manage all signatures from one central location, easily design them and deploy them quickly to users. Well, you can!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Lotus Notes – formerly IBM Notes – is an email client application, while IBM Domino (earlier Lotus Domino) is an email server. The client possesses a set of features that are even more advanced as compared to that of Outlook. Likewise, IBM Domino is…
Are you irritated by repeating emails issue in Microsoft Outlook 2016 after recent update ?  Lets’ see how to resolve and prevent duplicate emails in the Outlook 2016 using some simple techniques.
Migrating to Microsoft Office 365 is becoming increasingly popular for organizations both large and small. If you have made the leap to Microsoft’s cloud platform, you know that you will need to create a corporate email signature for your Office 365…
In this video I am going to show you how to back up and restore Office 365 mailboxes using CodeTwo Backup for Office 365. Learn more about the tool used in this video here: http://www.codetwo.com/backup-for-office-365/ (http://www.codetwo.com/ba…

863 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

19 Experts available now in Live!

Get 1:1 Help Now