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WD Sentinel DX4000 Problem

Posted on 2014-03-03
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Last Modified: 2016-06-26
Hello Experts,

I am having trouble with a Western Digital Sentinel DX4000 NAS.  It runs in a RAID10 configuration and I am aware that there need to be a minimum of 4 disks in the array but does anyone know if WD requires them to be WD drives or can I use Seagate for example?  Also, do they all have to be the same capacity?  As it stands right now I have two 3TB and two 2TB rives in there and it gives me an error message while trying to reconfigure the software "Invalid Config."  Just hoping someone has some experience with a Sentinel NAS.  In desperate need of assistance!!  thanks!
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Question by:zraptor
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Expert Comment

by:pgm554
ID: 39903991
Runs in one of two ways,RAID 1 (two disks only ) or RAID 5.

RAID 10 is unsupported.
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by:zraptor
ID: 39904361
ok, that's good to know.  Do you know if they have to be WD hard disks or if they all have to be the same capacity?
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by:pgm554
ID: 39904746
If you want best performance ,don't mix differing capacities.

The DX ships with their RE4's which are their top of the line SATA drives.

You could use Reds or other nearline from other vendors,but it's your data.

Seagate ES is also a decent drive.

Using cheaper disks ups the error rate tolerance,so that some data can get corrupted or changed.
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by:zraptor
ID: 39911380
so I am still having troubles, I have four identical seagate 3TB hard disks in the NAS and I still can't get the recovery to work.  I am still getting an error message saying "invalid config".  Any Ideas???
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pgm554 earned 2000 total points
ID: 39911441
Make sure the system is patched with the latest firmware.

http://support.wd.com/download/notes/WDSentinel_DX4000_Software_Release_Notes_1_7_3_13.pdf?r=973

you may be stuck with WD branded drives,but the good news is there are cheaper ones supported.

http://www.slideshare.net/WesternDigital/wd-se-product-overview
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