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edhastedFlag for United Kingdom of Great Britain and Northern Ireland asked on

Outlook 2013 not sending from correct account

My MD has two e-mail accounts on Exchange:
MDCorporate
MDPrivate

He is logged in as MDCorporate and the MDPrivate account only exists for e-mailing purposes.

However if he is focuses on the MDPrivate folder list and wants to send an e-mail the "From:" defaults to MDCorporate. How to we make it default to the Account his is in? He has been granted "Owner" level permissions.

And similarly he can't see the "Sent" folder in the secondary MDPrivate account which I presume is a symptom of the same issue.

What's the fix?
OutlookExchange

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Last Comment
Simon Butler (Sembee)

8/22/2022 - Mon
Manjunath Sullad

You need to modify below registry path to set it as default.

HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Outlook\Options\Mail
DWORD value: NewItemsUseDefaultSendingAccount
Value: 1

Reference : http://www.slipstick.com/outlook/outlook-2010/multiple-accounts-and-the-default-account/
ASKER
edhasted

Hmm, get as far as HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\ then no Options option. Under 15.0 I have:

ClickToRun
Common
FirstRun
Groove
Microsoft Office 2013
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ASKER CERTIFIED SOLUTION
Simon Butler (Sembee)

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