Ram Kumar Chellam
asked on
CRM 2011 Data transfer
Dear All,
Good Day,
In our ORG we are running with Domain (2003 Server), CRM 2011 Server, now i created new Domain (new domain there no release with old domain) with win 2008 R2 Server and did the fresh installation of CRM 2011 Server, could any one help me how can i move my CRM data from my old CRM server to new CRM server.
Waiting for your reply
BR
Kumar
Good Day,
In our ORG we are running with Domain (2003 Server), CRM 2011 Server, now i created new Domain (new domain there no release with old domain) with win 2008 R2 Server and did the fresh installation of CRM 2011 Server, could any one help me how can i move my CRM data from my old CRM server to new CRM server.
Waiting for your reply
BR
Kumar
ASKER CERTIFIED SOLUTION
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The errors mean that the user account you are logged in as whilst performing the import must be mapped to a user in the CRM database that has the System Administrator role.
Do you know which user in the database had the System Administrator role? There could be more than one, it doesn't matter which one you choose.
Do you know which user in the database had the System Administrator role? There could be more than one, it doesn't matter which one you choose.
ASKER
but here domains are different, i took CRM SQL backup from Old Domain and restore the DB in new CRM on New Domain, once i started running the CRM Deployment Manager and run the Import Organization its asking me the user which have Admin Role and choose the user (CRM Administrator) which is having the Admin Rights, but still its giving me the same error
BR
Kumar
BR
Kumar
I understand that the domains are different. The list of users that the wizard shows you are the users defined in the CRM database.
Each CRM user has a record in the CRM database and each one user is mapped to an Active Directory account (in the old domain). The wizard relinks each user record to an Active Directory account in the new domain.
You must link the user you are logged in as to one of the users in the list that has the System Administrator role (it doesn't matter of the user names are different).
Did your Windows account have a CRM user record in the old domain with the System Administrator role? If not and you are having trouble you could go back to the old CRM and make sure that you have a user record with System Administrator and then do the backup and restore process again.
Each CRM user has a record in the CRM database and each one user is mapped to an Active Directory account (in the old domain). The wizard relinks each user record to an Active Directory account in the new domain.
You must link the user you are logged in as to one of the users in the list that has the System Administrator role (it doesn't matter of the user names are different).
Did your Windows account have a CRM user record in the old domain with the System Administrator role? If not and you are having trouble you could go back to the old CRM and make sure that you have a user record with System Administrator and then do the backup and restore process again.
ASKER
ok let me try again
ASKER
As per you commend i went back to my old CRM 2011(Which is running one my Old Domain) and given full Admin Right to my user (kumar) and taken the backup, restore it in new CRM 2011 (which is running in new domain) and try to run the CRM Deployment Manager and run the Import Organization and choose the kumar user, but still its given me the same error, please check the attached image
BR
Kumar
crm2011.jpg
BR
Kumar
crm2011.jpg
Did you give the user the role named System Administrator? It must have that exact role. You can the user other roles as well, but it must have System Administrator ".
ASKER
yes that user having full rights
crm.jpg
crm.jpg
Hmm, this is puzzling. What is the Access mode set to for your CRM record in the old database?
Is it Full, Administrative or Read-Only? It should be Full.
Is it Full, Administrative or Read-Only? It should be Full.
ASKER
It was read-only, just changed to Administrative.
Let me restore the new back up and update you the status.
BR
Kumar
Let me restore the new back up and update you the status.
BR
Kumar
ASKER
Result is same after given Administrative access, plz let me know there is anyother way
BR
Kumar
BR
Kumar
You need to change the access mode to full not Administrative.
ASKER
Oops, my mistake, apologies. The Access Mode should be set to Read-Write and the License Type set to Full.
ASKER
Access Mode - Read-Write and License Type - Full but still giving me same error
ASKER
I try to managed that one and went to the next step and its give me 2 error message please check the attached file.
for the old error i used the below link:
http://www.ryanonrails.com/2011/07/09/import-crm-2011-organization-error-you-must-map-your-active-directory-user-account/
Waiting for your reply
BR
Kumar
CRM-Error.jpg
for the old error i used the below link:
http://www.ryanonrails.com/2011/07/09/import-crm-2011-organization-error-you-must-map-your-active-directory-user-account/
Waiting for your reply
BR
Kumar
CRM-Error.jpg
These errors probably mean that you have not applied an Update Rollup to the new installation. Check which Update Rollup is applied to the old installation (in Add/Remove Programs, view installed updates) and ensure that the same or later update rollup is applied on the new server.
Glad you got the other problem sorted.
Glad you got the other problem sorted.
ASKER
thx for your support let me check my servers and update you soon
BR
Kumar
BR
Kumar
ASKER
i checked as per you request there is no update, but in the old domain CRM V 5.0.9690.3236
In New Domain CRM V 5.0.9688.583, could you please tell me how can i do the update
Waiting for your reply
BR
Kumar
In New Domain CRM V 5.0.9688.583, could you please tell me how can i do the update
Waiting for your reply
BR
Kumar
ASKER
just Find the Roll-up 12 for that CRM V, started installing, let me try again and update you shortly
BR
Kumar
BR
Kumar
ASKER
Thx
ASKER
I tried these but i'm getting the attached error message.
Waiting for your support
BR
Kumar
CRM2011.jpg
CRM2011a.jpg