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Windows Deployment Services PXE install hangs at Solution Accelerators screen

Posted on 2014-03-04
  • Windows Server 2012
  • MS Server Apps
  • Windows 8
  • Installation
  • Windows OS
  • +1
16
3,529 Views
Last Modified: 2016-11-23
I have successfully deployed WDS 2012 R2 Litetouch Windows 8.1 images to Dell XPS 13 and Inspiron 7537 laptops, but having difficulty with a Dell OptiPlex 990 desktop.  Have injected the OptiPlex 990 x64 network drivers to the WinPE image and boot images, but when I deploy an image via PXE to the OptiPlex 990, it hangs on the screen after I select which boot image to boot from.

WDS PXE Boot Hang Screen
Cant see any meaningful information in the logs of the WDS server either.

On my first attempt, it did get passed the above screen and let me select the operating system, but it hung after clicking Next with Windows 8.1 selected.  However, not is always hangs as per the screenshot enclosed.
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Question by:FSIFM
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Expert Comment

by:RobSampson
ID: 39987691
While it has hung, can you press F8 to bring up the command prompt?  From there, can you navigate to C:\Minint\SMSOSD\OSDLogs and see anything in the BDD.log that it hangs on?

If it won't let you press F8, can you boot it using another boot disk, and read the files?

Rob.
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Expert Comment

by:James Haywood
ID: 39988088
Does this happen on multiple machines? If so then try re-creating the lite-touch image.
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Author Comment

by:FSIFM
ID: 39988138
This only happens on a Dell OptiPlex 990 desktop.  I don't have the desktop anymore as I had to manually build it, but I wasn't aware that I could get to some logs on the client, so I will check the local logs next time.

I have re-created the lite-touch image, but this failed as well.  I have been toying with presenting only specific drivers instead of letting Windows determine which ones it needs from the mix I've deployed, but so for, it only presents drivers if I present them all!
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Expert Comment

by:RobSampson
ID: 39988144
Ok. So I guess you'll have to wait until you get another 990, I can have a look at which drivers I'm using if you need.
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Author Comment

by:FSIFM
ID: 40019433
@RobSampson:  If you're saying you have managed to get this to work with an OptiPlex 990, knowing what drivers you have used would be great.  Otherwise, you're right, I'll have to wait until I get my hands on another one.
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Expert Comment

by:RobSampson
ID: 40024402
Here are the drivers I used from the Dell website when I added them to my OOB drivers in MDT.
Chipset - A04 R304291
Network - A02 R313802
Device - A09 R307994
USB - A01 R292027
Audio - A05 R289789
DVD - Firmware R304505
Intel Unified AMT 7 Management Interface Driver

Hopefully that helps you.

Regards,

Rob.
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Expert Comment

by:RobSampson
ID: 40024413
Actually, looking at my drivers, I also notice I have added Dell WinPE Drivers A06.   That package includes device drivers for use during WinPE booting, which is where your setup is hanging.

Rob.
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FSIFM earned 0 total points
ID: 40036190
Getting my hands on one of these in a few days, so I should be able to run some tests.
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Author Comment

by:FSIFM
ID: 40050847
I injected the drivers from Dell WinPe Drivers A09 and it initially got passed the screen as per the screenshot and continued to the OS deployment...,but then it failed, with the following error.

FAILURE ( 5624 ): 2: Run ImageX: /apply \\SERVER\DEPLOYMENTSHARE$\Operating Systems\YOURIMAGE.wim
Litetouch deployment failed. Return Code = -2147467259 0×80004005
Failed to run the action: Install Operating System
Unknown error (Error: 000015F8; Source: Unknown)
The execution of the group (Install) has failed and the execution has been aborted. An action failed.
Operating aborted (Error: 80004004; Source: Windows)
Failed to run the last action: Install Operating System. Execution of task sequence failed.
Unknown error (Error: 000015F8; Source: Unknown)
Task Sequence Engine failed! Code: enExecutionFail
Task sequence execution failed with error code 80004005
Error Task Sequence Manager failed to execute task sequence. Code 0×80004005

 I Googled and found a link with the same issue, but this didn't help as then it wouldn't even get to he screen that it hung on initially.

After rolling back the changes made from the link, I tried deploying it again... and it worked!

Wondering if a reboot on the server fixed it, or due to the fact that another deployment was in progress, but it worked all the same.  8-)
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Author Comment

by:FSIFM
ID: 40050859
Injecting the Dell WinPE drivers into the Windows Deployment Service Boot image solved the issue.
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Expert Comment

by:RobSampson
ID: 40051884
Ok great to hear you got it working.
I don't like how cryptic the deployment error messages are, but hopefully we can get there.

Rob.
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Author Comment

by:FSIFM
ID: 40052095
Don't know why the points didn't go to you mate.  Maybe because it so long for me to get my hands on one of these PCs and it went to a Neglected state.
Thanks for your advice.  Do find WDS a little flaky at times, but was well pleased it worked.
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Expert Comment

by:RobSampson
ID: 40052119
OK, are you able to cancel the close request?  If not, if you let me know which comments you want to select as the answer (because an irrelevant one was chosen), I can close it for you.

Rob.
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Author Closing Comment

by:FSIFM
ID: 40061298
Injecting the Dell WinPE drivers into the Windows Deployment Service Boot image solved the issue.
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