Solved

Image failed to verify with *Access Denied*

Posted on 2014-03-04
13
6,563 Views
Last Modified: 2016-11-23
Hard drive went bad on dell windows 8 laptop.  i get the secure boot error with "image failed to verify with *access denied*.  

F2 does not work to get into bios.  How can I access the bios?
0
Comment
Question by:EricZ213
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 7
  • 4
  • 2
13 Comments
 
LVL 5

Expert Comment

by:mebaby333
ID: 39903658
Did you try F2? Sorry I thought it said delete did not work.... Sometimes if you initiate a boot menu by tapping F10 it will give you the option to enter setup or Bios...
0
 
LVL 5

Expert Comment

by:mebaby333
ID: 39903685
I have seen some of these Dells have had an issue of locking out the Bios.... some have tried to disconnect the HDD and tapping F12 for the boot menu and forcing their way into the Bios...
0
 

Author Comment

by:EricZ213
ID: 39903866
F2 did not work.  I took the HD out and it wont let me activate a boot menu.  ANy other ideas?
0
Get 15 Days FREE Full-Featured Trial

Benefit from a mission critical IT monitoring with Monitis Premium or get it FREE for your entry level monitoring needs.
-Over 200,000 users
-More than 300,000 websites monitored
-Used in 197 countries
-Recommended by 98% of users

 
LVL 5

Expert Comment

by:mebaby333
ID: 39903913
What model is your laptop? Do you have the Bios password protected? Have you attempted to reset the Bios to default by clearing the CMOS?
0
 

Author Comment

by:EricZ213
ID: 39903936
I know exactly why it will not let me into the BIOS.  The older machines have legacy bios setups.  The new windows 8 machines have UEFI configuration.  I need to get into the bios and change it from UEFI to legacy.  The Access denied message is because it is looking for a UEFI windows 8 config, and it is no longer there.  

It is an inspiron 17R dell laptop.
0
 
LVL 5

Accepted Solution

by:
mebaby333 earned 500 total points
ID: 39903950
Okay so ... the new HDD does not give you access to the UEFI? If it is windows 8 you should be able to find useful info here... http://www.howtogeek.com/175649/what-you-need-to-know-about-using-uefi-instead-of-the-bios/

Did you try clearing CMOS?
0
 
LVL 5

Expert Comment

by:mebaby333
ID: 39903963
I see...
0
 
LVL 5

Expert Comment

by:mebaby333
ID: 39904365
Did you call Dell support? Did you make the image or did they send you an imaged hard drive?
0
 

Author Comment

by:EricZ213
ID: 39905211
Dell Support is supposed to call me back.  The partition is still on the drive for Windows 8 install, but the main partition was formatted.
0
 
LVL 92

Expert Comment

by:nobus
ID: 39905685
take the drive out, and connect it to a woking pc -  try running HDDRegenerator - if it can repair your drive, you may be able to boot into windows again http://www.dposoft.net/hdd.html
0
 

Author Comment

by:EricZ213
ID: 39907263
The guy took the hard drive out and formatted the main OS partition.  Would HDD Regenerator solve that?
0
 
LVL 92

Expert Comment

by:nobus
ID: 39908551
>>  The guy took the hard drive out and formatted the main OS partition  <<  no, but you should have no more problems, if the drive was ok then.
if it is formatted - how do you run Win8 ? or is it an usb drive, or second one for data?
0
 
LVL 5

Expert Comment

by:mebaby333
ID: 39909315
The only possibility I see is if you could create a bootable UEFI Usb...
here is instruction
http://www.thomas-krenn.com/en/wiki/Creating_Windows_UEFI_Boot-Stick_in_Windows

I did not suggest previously because I was not sure it would give access especially since you are having an issue accessing the boot menu... still not sure but it may be worth a shot...

Only other options will be Dell, who may be able to offer you a couple options with a replacement drive with an image on it or they may have a back door tool to get around it.
0

Featured Post

Get HTML5 Certified

Want to be a web developer? You'll need to know HTML. Prepare for HTML5 certification by enrolling in July's Course of the Month! It's free for Premium Members, Team Accounts, and Qualified Experts.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

No matter the version of Windows you are using, you may have some problems with Windows Search running too slow or possibly not running at all. Before jumping into how you can solve this issue, just know there are many other viable alternative deskt…
On Beyond Tools A conversation I recently had with the DevOps manager of a major online retailer really made me think about DevOps monitoring tools (https://www.onpage.com/devops-incident-management-tool/). The manager and I discussed how sever…
The goal of this Micro Tutorial is to help navigate beginning users with the app store on Windows 8. It will explain exciting features how to maximize your PC through these apps. This will be demonstrated using Windows 8 operating system.
This Micro Tutorial will teach you how to reformat your flash drive. Sometimes your flash drive may have issues carrying files so this will completely restore it to manufacturing settings. Make sure to backup all files before reformatting. This w…

627 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question