• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 7218
  • Last Modified:

Image failed to verify with *Access Denied*

Hard drive went bad on dell windows 8 laptop.  i get the secure boot error with "image failed to verify with *access denied*.  

F2 does not work to get into bios.  How can I access the bios?
0
EricZ213
Asked:
EricZ213
  • 7
  • 4
  • 2
1 Solution
 
mebaby333It AdminCommented:
Did you try F2? Sorry I thought it said delete did not work.... Sometimes if you initiate a boot menu by tapping F10 it will give you the option to enter setup or Bios...
0
 
mebaby333It AdminCommented:
I have seen some of these Dells have had an issue of locking out the Bios.... some have tried to disconnect the HDD and tapping F12 for the boot menu and forcing their way into the Bios...
0
 
EricZ213Author Commented:
F2 did not work.  I took the HD out and it wont let me activate a boot menu.  ANy other ideas?
0
[Webinar] Kill tickets & tabs using PowerShell

Are you tired of cycling through the same browser tabs everyday to close the same repetitive tickets? In this webinar JumpCloud will show how you can leverage RESTful APIs to build your own PowerShell modules to kill tickets & tabs using the PowerShell command Invoke-RestMethod.

 
mebaby333It AdminCommented:
What model is your laptop? Do you have the Bios password protected? Have you attempted to reset the Bios to default by clearing the CMOS?
0
 
EricZ213Author Commented:
I know exactly why it will not let me into the BIOS.  The older machines have legacy bios setups.  The new windows 8 machines have UEFI configuration.  I need to get into the bios and change it from UEFI to legacy.  The Access denied message is because it is looking for a UEFI windows 8 config, and it is no longer there.  

It is an inspiron 17R dell laptop.
0
 
mebaby333It AdminCommented:
Okay so ... the new HDD does not give you access to the UEFI? If it is windows 8 you should be able to find useful info here... http://www.howtogeek.com/175649/what-you-need-to-know-about-using-uefi-instead-of-the-bios/

Did you try clearing CMOS?
0
 
mebaby333It AdminCommented:
I see...
0
 
mebaby333It AdminCommented:
Did you call Dell support? Did you make the image or did they send you an imaged hard drive?
0
 
EricZ213Author Commented:
Dell Support is supposed to call me back.  The partition is still on the drive for Windows 8 install, but the main partition was formatted.
0
 
nobusCommented:
take the drive out, and connect it to a woking pc -  try running HDDRegenerator - if it can repair your drive, you may be able to boot into windows again http://www.dposoft.net/hdd.html
0
 
EricZ213Author Commented:
The guy took the hard drive out and formatted the main OS partition.  Would HDD Regenerator solve that?
0
 
nobusCommented:
>>  The guy took the hard drive out and formatted the main OS partition  <<  no, but you should have no more problems, if the drive was ok then.
if it is formatted - how do you run Win8 ? or is it an usb drive, or second one for data?
0
 
mebaby333It AdminCommented:
The only possibility I see is if you could create a bootable UEFI Usb...
here is instruction
http://www.thomas-krenn.com/en/wiki/Creating_Windows_UEFI_Boot-Stick_in_Windows

I did not suggest previously because I was not sure it would give access especially since you are having an issue accessing the boot menu... still not sure but it may be worth a shot...

Only other options will be Dell, who may be able to offer you a couple options with a replacement drive with an image on it or they may have a back door tool to get around it.
0

Featured Post

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

  • 7
  • 4
  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now