Solved

Image failed to verify with *Access Denied*

Posted on 2014-03-04
13
5,884 Views
Last Modified: 2016-11-23
Hard drive went bad on dell windows 8 laptop.  i get the secure boot error with "image failed to verify with *access denied*.  

F2 does not work to get into bios.  How can I access the bios?
0
Comment
Question by:EricZ213
  • 7
  • 4
  • 2
13 Comments
 
LVL 5

Expert Comment

by:mebaby333
Comment Utility
Did you try F2? Sorry I thought it said delete did not work.... Sometimes if you initiate a boot menu by tapping F10 it will give you the option to enter setup or Bios...
0
 
LVL 5

Expert Comment

by:mebaby333
Comment Utility
I have seen some of these Dells have had an issue of locking out the Bios.... some have tried to disconnect the HDD and tapping F12 for the boot menu and forcing their way into the Bios...
0
 

Author Comment

by:EricZ213
Comment Utility
F2 did not work.  I took the HD out and it wont let me activate a boot menu.  ANy other ideas?
0
 
LVL 5

Expert Comment

by:mebaby333
Comment Utility
What model is your laptop? Do you have the Bios password protected? Have you attempted to reset the Bios to default by clearing the CMOS?
0
 

Author Comment

by:EricZ213
Comment Utility
I know exactly why it will not let me into the BIOS.  The older machines have legacy bios setups.  The new windows 8 machines have UEFI configuration.  I need to get into the bios and change it from UEFI to legacy.  The Access denied message is because it is looking for a UEFI windows 8 config, and it is no longer there.  

It is an inspiron 17R dell laptop.
0
 
LVL 5

Accepted Solution

by:
mebaby333 earned 500 total points
Comment Utility
Okay so ... the new HDD does not give you access to the UEFI? If it is windows 8 you should be able to find useful info here... http://www.howtogeek.com/175649/what-you-need-to-know-about-using-uefi-instead-of-the-bios/

Did you try clearing CMOS?
0
Top 6 Sources for Identifying Threat Actor TTPs

Understanding your enemy is essential. These six sources will help you identify the most popular threat actor tactics, techniques, and procedures (TTPs).

 
LVL 5

Expert Comment

by:mebaby333
Comment Utility
I see...
0
 
LVL 5

Expert Comment

by:mebaby333
Comment Utility
Did you call Dell support? Did you make the image or did they send you an imaged hard drive?
0
 

Author Comment

by:EricZ213
Comment Utility
Dell Support is supposed to call me back.  The partition is still on the drive for Windows 8 install, but the main partition was formatted.
0
 
LVL 91

Expert Comment

by:nobus
Comment Utility
take the drive out, and connect it to a woking pc -  try running HDDRegenerator - if it can repair your drive, you may be able to boot into windows again http://www.dposoft.net/hdd.html
0
 

Author Comment

by:EricZ213
Comment Utility
The guy took the hard drive out and formatted the main OS partition.  Would HDD Regenerator solve that?
0
 
LVL 91

Expert Comment

by:nobus
Comment Utility
>>  The guy took the hard drive out and formatted the main OS partition  <<  no, but you should have no more problems, if the drive was ok then.
if it is formatted - how do you run Win8 ? or is it an usb drive, or second one for data?
0
 
LVL 5

Expert Comment

by:mebaby333
Comment Utility
The only possibility I see is if you could create a bootable UEFI Usb...
here is instruction
http://www.thomas-krenn.com/en/wiki/Creating_Windows_UEFI_Boot-Stick_in_Windows

I did not suggest previously because I was not sure it would give access especially since you are having an issue accessing the boot menu... still not sure but it may be worth a shot...

Only other options will be Dell, who may be able to offer you a couple options with a replacement drive with an image on it or they may have a back door tool to get around it.
0

Featured Post

Free Trending Threat Insights Every Day

Enhance your security with threat intelligence from the web. Get trending threat insights on hackers, exploits, and suspicious IP addresses delivered to your inbox with our free Cyber Daily.

Join & Write a Comment

Suggested Solutions

Title # Comments Views Activity
HD to RCA 7 89
Dual Monitor Issue 14 73
question about DDR3 memory in a DELL Inspiron 2 43
Windows 10 Laptop very slow 17 86
Sometimes a user will call me frantically, explaining that something has gone wrong and they have tried everything (read - they have messed it up more and now need someone to clean up) and it still does no good, can I help them?!  Usually the standa…
Today, still in the boom of Apple, PC's and products, nearly 50% of the computer users use Windows as graphical operating systems. If you are among those users who love windows, but are grappling to keep the system's hard drive optimized, then you s…
This Micro Tutorial will show you how to maximize your wireless card to its maximum capability. This will be demonstrated using Intel(R) Centrino(R) Wireless-N 2230 wireless card on Windows 8 operating system.
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

771 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

10 Experts available now in Live!

Get 1:1 Help Now