MOBILE MAIL DOWN

vrosas_03
vrosas_03 used Ask the Experts™
on
Hello,

We have an Exchange 2003 server on a Windows Server 2003 OS. All of a sudden our mobile users, iPhones, stopped getting e-mail: "Cannot Get Mail, Server error, contact your administrator."

I have rebooted the server and it's back up. Our internal Outlook users are able to send and receive e-mail and I have checked the MX records and everything looks ok.

Any suggestions to fix the mobile users?

Thank you.
Comment
Watch Question

Do more with

Expert Office
EXPERT OFFICE® is a registered trademark of EXPERTS EXCHANGE®
Looks like I can get e-mail on my iPhone if I setup IMAP. So, it must be the Exchange settings that are down, is that Active Sych?

Do more with

Expert Office
Submit tech questions to Ask the Experts™ at any time to receive solutions, advice, and new ideas from leading industry professionals.

Start 7-Day Free Trial