Windows 7 - Offline folders not available when offline.

realtimer
realtimer used Ask the Experts™
on
Hello,
We are running a Windows 2008R2 file server.
Client machines are running XP and Windows 7.
Some XP laptops were replaced with Windows 7 laptops.  With the same user accounts, with Windows 7, offline folders are not available.  The symptoms are as follows:
- In offline mode (or disconnected from the network), the offline folders are visible, but file icons are grayed out and have an "X" on them.  When you try to open, you receive a message "Could not open "path\filename".
- In the Sync Center\Sync Results the details of the failures are as follows: The process cannot access the file because it is being used by another process.

I did some googling and found some references to turning on Opportunistic Locking.  I'm hoping that Oplocks does not have to be turned on on the server - we run a line of business applications that encounters problems when Oplocks is on.

Any thoughts on how to address this issue would be greatly appreciated.

Regards,
Realtimer.
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IT Manager
Top Expert 2010
Commented:

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Commented:
Hello,

Looks like the only feasible solution is enabling OpLocks.  For now, we are going to look into other options so that we don't break their critical application which requires Oplocks to be turned off.

Thanks for your input.
RealTimer

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