Outlook 2007 / Exchange 2003 profile setup error, autodiscover-s.outlook.com prompting for credentials.
Posted on 2014-03-05
We have an installation of outlook 2007 on one Citrix server, and exchange 2003 on the back end. Whenever a new user attempts to setup their profile, it does populate their name correctly, but when you go to the next screen, a login window appears that has 'autodiscover-s.outlook.com' as the source. No creds will work at this prompt.
We have an autodiscover DNS record for our upcoming Exchange 2010 deployment, but it currently points to an IP that isn't assigned to anything. Could that be causing the issue? We have several other Outlook 2007 instances in the same location and domain that have no issues.
Has anyone seen this issue?