Solved

User Access to Server 2012 Remote Desktop

Posted on 2014-03-05
3
7,284 Views
Last Modified: 2014-03-05
Hello Techies

I've been deploying several Server 2012 machines over the last couple weeks and I'm having trouble getting users to be able to login via Remote Desktop Connection.

I added one of the staff members to the "Remote Desktop Users" security group, but got this error on the login screen after making the connection:
To sign in remotely, you need the right to sign in through Remote Desktop Services. By default, members of the Administrators group have this right. If the group you're in doesn't have this right, or if the right has been removed from the Administrators group, you need to be granted this right manually.
After a little digging I thought I might need to install the Remote Desktop Services role and the Remote Desktop Licensing Manager. I did that and added 20 Server 2012 Device CALs to the system. However, this did not resolve the issue.

What am I missing here?



Thanks,
Brian
0
Comment
Question by:SkinnerTech
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 13

Accepted Solution

by:
Santosh Gupta earned 500 total points
ID: 39907041
is this domain controller or member server ?

if member server then check the local GPO GPO_name\Computer Configuration\Windows Settings\Security Settings\Local Policies\User Rights Assignment
and see that Remote Desktop user is added to  "Allow log on through Remote Desktop Services" .

and its domain controller then also check "Allow logon locally" policy.
0
 

Author Comment

by:SkinnerTech
ID: 39907188
sgupta1181

That was it!

This is a secondary domain controller, so I made the following changes:

Group Policy\Computer Configuration\Policies\Windows Settings\Security Settings\Local Policies\User Rights Assignment\Allow log on locally
Account operators
Administrators
Backup Operators
Print Operators
Remote Desktop Users
The first four groups are allowed by default if this settings is not defined, as described on the 'Explain' tab, so I kept them on the list to avoid any compatibility issues.

Group Policy\Computer Configuration\Policies\Windows Settings\Security Settings\Local Policies\User Rights Assignment\Allow log on through Remote Desktop Services
Administrators
Remote Desktop users
Again, 'Administrators' are allowed by default if this settings is not defined, so if you want 'Administrators' to have Remote Desktop Access you either have to add them to the Remote Desktop Users group or add 'Administrators' to this setting.
0
 

Author Closing Comment

by:SkinnerTech
ID: 39907194
Great response time and accurate answer!
0

Featured Post

Are your AD admin tools letting you down?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Keeping 2  Windows 2012 R2 servers  in Sync 4 97
qbutilities dll could not be found 27 97
EXCH2013 Public Folder creation 1 50
Application of a group policy 11 72
Resolve DNS query failed errors for Exchange
A procedure for exporting installed hotfix details of remote computers using powershell
This tutorial will walk an individual through the process of installing of Data Protection Manager on a server running Windows Server 2012 R2, including the prerequisites. Microsoft .Net 3.5 is required. To install this feature, go to Server Manager…
How to install and configure Citrix XenApp 6.5 - Part 1. In this video tutorial we have explained step by step installation of Citrix XenApp 6.5 Server on Windows Server 2008 R2 is explained in this video. We have explained the difference between…

710 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question