Solved

Short cut doesn't work

Posted on 2014-03-05
5
178 Views
Last Modified: 2014-11-25
I recently encountered an issue - after installing BitDefender - where Thunderbird 24 could not download e-mail, Every attempt resulted in a "suspicious filer' or "not enough disk space" error.
Outlook 2007 - for business-related e-mail - performed.
I could log into my ISP and review the e-mail via the web mail feature (Comcast) - which I normally do in order to "Pre-delete" unwanted e-mail.  All good.  
But - still couldn't download.
I uninstalled BitDefender and then my Thunderbird mailbox got "lost".
I downloaded/ reinstalled T-Bird 24 - reindexed and got the mailbox working.
However ---- my desktop or task bar shortcuts for T-Bird always open up a "new" T-Bird window - as if I don't have a e-mail account or mailbox, etc.
However (#2), I can go to C:\ProgramFiles (x86)\Mozilla Thundbird, locate the exe file - choose "run as administrator" and all works properly.
What am I missing?
0
Comment
Question by:TimLaL
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
5 Comments
 
LVL 14

Accepted Solution

by:
JAN PAKULA earned 500 total points
ID: 39907178
can you right click it and select always run as administrator + send this exe as shortcut to desktop (UAC is disabled?)
0
 

Author Comment

by:TimLaL
ID: 39907198
UAC is enabled. "notify me only when programs attempt to make changes".
And, yes, have selected "always run as administrator" when sending shortcut to the desktop or the taskbar.
0
 
LVL 14

Assisted Solution

by:JAN PAKULA
JAN PAKULA earned 500 total points
ID: 39907231
ok have a look on that


http://www.eightforums.com/tutorials/9564-run-administrator-windows-8-a.html

and check option 6 or 7


To Set "Run as administrator" in Advanced Shortcut Properties

NOTE: This option will show you how to have only this specific shortcut of a program to always or not run as an administrator when you open it, and not from any other shortcut or .exe of the program.

1. From the desktop or in Windows Explorer, right click or press and hold on a shortcut, and click/tap on Properties.

2. Click/tap on the Shortcut tab, click/tap on the Advanced button, and do either step 3 or 4 below for what you would like to do. (see screenshot below)

3. To Always Run this Specific Shortcut as an Administrator

A) Check the Run as administrator box, click/tap on OK, and go to step 5 below.

4. To Not Always Run this Specific Shortcut as an Administrator

A) Uncheck the Run as administrator box, click/tap on OK, and go to step 5 below.

5. Click/tap on OK.

6. Open the program, and see the blue NOTE box at top of tutorial.






 OPTION SEVEN  
To Set "Run as administrator" in Registry Editor

NOTE: This option will have the program set to either always or not run as an administrator when opened for only your account or all users.

1. For how, see OPTION THREE here: To Manually Change Compatibility Settings in Registry Editor



2. When finished, open the program, and see the blue NOTE box at top of tutorial.


 You can have any executable on your computer run as admin(assuming you have permission to do so), by adding entries to this registry key:

HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Layers\

Simply add a new string value, paste the full path to the executable(such as c:\windows\system32\cmd.exe), and then edit the value to say ‘RUNASADMIN’.
0
 
LVL 30

Expert Comment

by:Marc Z
ID: 39910711
Sounds more like BitDefender mmight ave Quarantined your email Inbox or entire program.
It may need it's settings adjusted to allow Thunderbird to work properly. Have you looked through it to find either  a Whitelisting of programs or "Allowed Programs" or Quarantined items?  I realize you uninstalled it, but that may be why you Lost your inbox.
0
 

Author Closing Comment

by:TimLaL
ID: 40465927
It has been a long while since I looked back into this.
I used everyone's suggestions, but none resolved the issue.
I "think" (it's been so long ago) that I uninstalled, reinstalled Thunderbird.
BitDefender has been removed.  Now running Norton 360.  
Sorry for having been away for so long.
0

Featured Post

Salesforce Made Easy to Use

On-screen guidance at the moment of need enables you & your employees to focus on the core, you can now boost your adoption rates swiftly and simply with one easy tool.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This is my first article on Expert Exchange on the Manual Method of Exporting Office 365 Mailboxes to PST format by using the eDiscovery mechanism of Office. Hope you will enjoy the article.
Read this checklist to learn more about the 15 things you should never include in an email signature.
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
With Secure Portal Encryption, the recipient is sent a link to their email address directing them to the email laundry delivery page. From there, the recipient will be required to enter a user name and password to enter the page. Once the recipient …

729 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question