Solved

outlook 2013 keeps asking for password when using hosted exchange with intermedia

Posted on 2014-03-05
5
1,325 Views
Last Modified: 2014-03-05
I have a hosted exchange 2010 account with intermedia.net and when i setup a single user account i normally use their profile helper otherwise i get prompted for password every time i open outlook. If i add a second exchange account on the same profile it keeps asking for password. The profile helper only allows one email account to be added so i have to manually add the second account. I cant add the user creds under credential manager cause that will only let me add one email address. Note both email address are on the same domain.
0
Comment
Question by:noclav
  • 2
  • 2
5 Comments
 
LVL 9

Assisted Solution

by:Trenton Knew
Trenton Knew earned 250 total points
ID: 39907683
If you have access to the exchange system manager on 365, a better solution would be to delegate full access and send as permissions for the second mailbox to the first mailbox user.  Then you can just add the mailbox to the install without having to add the entire second account.
0
 

Author Comment

by:noclav
ID: 39907708
the issue i have with that is when i go to create a new email i cant select the other email address as the sender.
0
 
LVL 40

Accepted Solution

by:
Adam Brown earned 250 total points
ID: 39907769
You should be able to send as any mailbox you have permissions to do so with. That said, in Outlook the From: field is normally not included in the email composer, so you have to add the From: field. There's a button in the ribbon to the right side of the screen that says, "From:". If you push that, you can change the email address you use.

That said, what you are dealing with is probably a limitation of Intermedia's Hosted Exchange service. If they provide you with a utility for adding user profiles for outlook, they likely have some configuration in their environment that forces users to input their credentials each time the open outlook and released the tool to keep that from happening. Nothing you can do about that.
0
 
LVL 9

Expert Comment

by:Trenton Knew
ID: 39907797
You have to grant the user both "full access" and "send as" permissions

Exchange Admin ¿ Mailboxes ¿ select second mailbox user ¿ edit ¿ mailbox delegation
grant "send as" and "full access" permissions
0
 
LVL 40

Expert Comment

by:Adam Brown
ID: 39907862
BTW, Trenton, this isn't office 365 we're talking about here, but Hosted Exchange from a different provider. Just FYI.
0

Featured Post

Is Your AD Toolbox Looking More Like a Toybox?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

When you have clients or friends from around the world, it becomes a challenge to arrange a meeting or effectively manage your time. This is where Outlook's capability to show 2 time zones in one calendar comes in handy.
Access developers frequently have requirements to interact with Excel (import from or output to) in their applications.  You might be able to accomplish this with the TransferSpreadsheet and OutputTo methods, but in this series of articles I will di…
Learn how to create and modify your own paragraph styles in Microsoft Word. This can be helpful when wanting to make consistently referenced styles throughout a document or template.
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

749 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question