outlook 2013 keeps asking for password when using hosted exchange with intermedia

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I have a hosted exchange 2010 account with intermedia.net and when i setup a single user account i normally use their profile helper otherwise i get prompted for password every time i open outlook. If i add a second exchange account on the same profile it keeps asking for password. The profile helper only allows one email account to be added so i have to manually add the second account. I cant add the user creds under credential manager cause that will only let me add one email address. Note both email address are on the same domain.
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Trenton KnewOwner / Computer Whisperer
Commented:
If you have access to the exchange system manager on 365, a better solution would be to delegate full access and send as permissions for the second mailbox to the first mailbox user.  Then you can just add the mailbox to the install without having to add the entire second account.

Author

Commented:
the issue i have with that is when i go to create a new email i cant select the other email address as the sender.
Senior Systems Admin
Top Expert 2010
Commented:
You should be able to send as any mailbox you have permissions to do so with. That said, in Outlook the From: field is normally not included in the email composer, so you have to add the From: field. There's a button in the ribbon to the right side of the screen that says, "From:". If you push that, you can change the email address you use.

That said, what you are dealing with is probably a limitation of Intermedia's Hosted Exchange service. If they provide you with a utility for adding user profiles for outlook, they likely have some configuration in their environment that forces users to input their credentials each time the open outlook and released the tool to keep that from happening. Nothing you can do about that.
Trenton KnewOwner / Computer Whisperer

Commented:
You have to grant the user both "full access" and "send as" permissions

Exchange Admin ¿ Mailboxes ¿ select second mailbox user ¿ edit ¿ mailbox delegation
grant "send as" and "full access" permissions
Adam BrownSenior Systems Admin
Top Expert 2010

Commented:
BTW, Trenton, this isn't office 365 we're talking about here, but Hosted Exchange from a different provider. Just FYI.

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