Solved

Windows 7 Search Never Works

Posted on 2014-03-06
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Last Modified: 2014-03-11
I have one Windows 7 Pro workstation on our network where the search function never works, from the start menu, or when you pull up search through explorer.

I have tried reindexing several times.  It always says it is going to take a long time, and a day or two I come back to check with the user and it is always the same.

Otherwise the computer is fine, only about two years old.  I  really don't want to have to reinstall the O/S to fix this issue.  Has anyone else come across this?  

Please let me know what other information I should provide to get help with this.

Thanks!
Greg
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Question by:gmsugaree
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7 Comments
 
LVL 95

Expert Comment

by:John Hurst
ID: 39909981
Are you trying to index a Server Folder?  I recommend you not do this.

Run System File Checker:  Run SFC /SCANNOW and allow to complete. Restart after completion.

Now go to Indexing Options (Control Panel) and in Locations, make sure only local locations are identified. Take care with the Users location if you redirected that to the server.

Now restart again and rebuild the index.
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Author Comment

by:gmsugaree
ID: 39910217
I don't know if I was trying to index a server folder.  I certainly hadn't changed any default settings.

Thanks, I did the SFC Scan, and it completed saying it found no integrity problems.  The employee will be rebooting before their lunch break, then I will take the next step.
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Author Comment

by:gmsugaree
ID: 39910397
OK, rebooted computer, then went to take the next step except I noticed it said "indexing is not running" when I went to "Indexing Options"

I looked through services to try to find the service to see what's up, but it wasn't in Services.  So I went to Add/Remove WIndows Features, and saw that it wasn't checked off.

So I checked it off, rebooted.  

After Reboot, it says that the service is running in "Services", but "Indexing Options" still says "index is not running."  

I have no options to modify the list of what gets indexed.  

I went into advanced and chose to rebuild the index twice, but it doesn't do anything after I hit OK to the pop up.  Nothing is going on with the service in Task Manager.  

Thats where I am now... any other thoughts?
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LVL 50

Expert Comment

by:jcimarron
ID: 39910467
gmsugaree--
Try Everything.
http://www.voidtools.com/

Everything is a workaround, but you may find you like it better than Windows Search eventually.
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Accepted Solution

by:
gmsugaree earned 0 total points
ID: 39910556
I also found that Search was disabled/turned off.   It was given the account of domain admin which wasn't allowing it to start properly.  

I changed it to local service and now things are working, thanks!
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Author Closing Comment

by:gmsugaree
ID: 39920003
Things are working now!
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