Solved

Sonicwall TZ 200 spam filter blocking good emails

Posted on 2014-03-06
3
1,181 Views
Last Modified: 2014-03-30
I have a Sonicwall TZ200 with spam filtering enabled.  This device is in front of our email servers.  In all of my offices we scan to email using our main email server which is behind this Sonicwall.  The problem is that one office's scans are being blocked on the firewall.  It looks like their ip address is on a blacklist.  I can work to get it off the blacklist, but in the meantime, I want to find a way to make sure that these emails with the scans as attachments are let through despite being on a blacklist.

Can anyone help?
0
Comment
Question by:pgoldwasser
  • 2
3 Comments
 
LVL 7

Expert Comment

by:Lee Ingalls
ID: 39910737
If they're blacklisted outside of your firewall by SpamHaus, etc you need to have it removed.

On your TZ-200 have you gone into Admin console - Anti-Spam - RBL Filter... at the bottom you can configure White List and/or Black List. Remove it if it's blacklisted and explicitly allow in the White List.
TZ-200.jpg
0
 

Accepted Solution

by:
pgoldwasser earned 0 total points
ID: 39954002
We solved this by bypassing the firewall for the scanners
0
 

Author Closing Comment

by:pgoldwasser
ID: 39964676
We were able to solve on our own
0

Featured Post

How your wiki can always stay up-to-date

Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
- Increase transparency
- Onboard new hires faster
- Access from mobile/offline

Join & Write a Comment

SHARE your personal details only on a NEED to basis. Take CHARGE and SECURE your IDENTITY. How do I then PROTECT myself and stay in charge of my own Personal details (and) - MY own WAY...
Nothing in an HTTP request can be trusted, including HTTP headers and form data.  A form token is a tool that can be used to guard against request forgeries (CSRF).  This article shows an improved approach to form tokens, making it more difficult to…
Sending a Secure fax is easy with eFax Corporate (http://www.enterprise.efax.com). First, Just open a new email message.  In the To field, type your recipient's fax number @efaxsend.com. You can even send a secure international fax — just include t…
Illustrator's Shape Builder tool will let you combine shapes visually and interactively. This video shows the Mac version, but the tool works the same way in Windows. To follow along with this video, you can draw your own shapes or download the file…

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

18 Experts available now in Live!

Get 1:1 Help Now