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All browser are not loading pages at first attempt

Posted on 2014-03-06
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Last Modified: 2014-03-13
Pages are not loading at first attempt on any browser (Internet explorer, google Chrome)

I have to refresh page every time, sometimes more than 2 times to get page appear properly

I have got 10 months old Samsung laptop
Running on Windows 8 x64
No proxy has been set up

Troubleshoot I have done
Removed all browser history
Update windows, run Java update
clean up PC(system files)
Disabled the antivirus/firewall
changed DNS from default to google (8.8.8.8 8.8.4.4)
remove chrome, restart
Reinstalled fresh Google chrome

No luck
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Question by:itGenius
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11 Comments
 
LVL 58

Expert Comment

by:Gary
ID: 39911234
What do you get on the first load - messages?
0
 
LVL 1

Author Comment

by:itGenius
ID: 39911287
It's the following error

To speed up webpages, Google Chrome temporarily saves downloaded files to disk. When Google Chrome is not shut down properly, these files can become corrupted, resulting in this error. Reloading the page should resolve this issue, and shutting down properly should prevent it from happening in the future.

If the problem persists, try clearing the cache. In some cases, this can also be a symptom of hardware starting to fail.
Error code: ERR_CACHE_READ_FAILURE

I have clear the cache but it is still happening
0
 
LVL 58

Expert Comment

by:Gary
ID: 39911339
All I can suggest is start Windows in Safe Mode and see if the problem persists.
If it does then run a disk check
0
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ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

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LVL 1

Author Comment

by:itGenius
ID: 39911347
I will try that, thanks.

Also see below image for more info.
On first refresh it appear like this and on second refresh it loads normal.
1.png
2.png
0
 
LVL 58

Expert Comment

by:Gary
ID: 39911371
Have you tried an hard refresh - CTRL+F5
It looks like its missing css files.
0
 
LVL 1

Author Comment

by:itGenius
ID: 39916491
I have tried it, still not loading pages frequently. This fix it for once only.
0
 
LVL 58

Assisted Solution

by:Gary
Gary earned 500 total points
ID: 39916495
Did you do a disk check (see above)
0
 
LVL 1

Author Comment

by:itGenius
ID: 39916524
Yes I did, did not found any error.
0
 
LVL 58

Accepted Solution

by:
Gary earned 500 total points
ID: 39916529
Do you have Samsung Support Center installed? If so remove it and try again.
0
 
LVL 1

Author Comment

by:itGenius
ID: 39928030
Thank you Gary,
Either disk check or Samsung Support Center(UNINSTALL) fixed the error
Appreciated
0
 
LVL 58

Expert Comment

by:Gary
ID: 39928087
It was probably Samsung Support Center
0

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