Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Expalin the mailflow in the Blackberry

Posted on 2014-03-06
7
Medium Priority
?
136 Views
Last Modified: 2015-07-20
Expalin the mailflow in the Blackberry  briefly
0
Comment
Question by:Buntyquest
  • 3
  • 3
7 Comments
 
LVL 14

Expert Comment

by:Mike Sullivan
ID: 39911253
Hi Buntyquest,

What exactly did you want to know?

Incoming mail? Outgoing mail? Message transmission over the mobile network?

Mike
0
 
LVL 5

Assisted Solution

by:Arjun Vyavahare
Arjun Vyavahare earned 428 total points
ID: 39911795
Hi,

In blackberry there are two options from which you can send and receive emails and which are as follow:-

1] Using Microsoft Exchange OWA / POP and SMTP
2] Using Blackberry Enterprise Server

For first option, simply you have to publish your exchange OWA over the Internet and using Blackberry configuration you can configure OWA in blackberry to receive an email and mail flow will be as follow:

Blackberry user --> Firewall --> Exchange OWA  ------> for receiving and sending emails.

But there are some limitation using this i.e. if user has created subfolders in the outlook with the email rules then those folders will not able to see in the Blackberry device.

If you want second option to explain then please let me know.

I hope this information will help you.

Regards,
Arjun
1
 

Author Comment

by:Buntyquest
ID: 39913901
i want inforamtion like  how the mailflow  from BB Device to  exchange mailbox  

and exchnage mailbox  to BB Device?
0
Veeam Task Manager for Hyper-V

Task Manager for Hyper-V provides critical information that allows you to monitor Hyper-V performance by displaying real-time views of CPU and memory at the individual VM-level, so you can quickly identify which VMs are using host resources.

 

Author Comment

by:Buntyquest
ID: 39939991
i have attached the Logs screen shot, can you explan the Logs  how they will useful in troubleshooting. Explain abt  each Log.
BB-Loga.jpg
0
 
LVL 14

Assisted Solution

by:Mike Sullivan
Mike Sullivan earned 852 total points
ID: 39940016
Hi Buntyquest,

When you send an email from the handset, the packets of data are split into three sections: A header containing the SRP ID of your BlackBerry Enterprise server, a 3DES-encrypted body contain the actual email information and a footer containing the PIN of your handset. These packets of data are routed through the mobile network using an Access Point Name which is different to the standard data connection and sent to a BlackBerry Routing Server. The BlackBerry Routing Server directs the packets towards your BES which checks to see if the handset PIN corresponds to a device that has been registered. If it does, the BES decrypts the body and routes it via MAPI to the user's mailbox.

For incoming emails, this process is reversed.

Hope this helps,

Mike
1
 
LVL 14

Accepted Solution

by:
Mike Sullivan earned 852 total points
ID: 39940031
Hi Buntyquest,

Regarding the log files, each log relates to a different function of the BES server. The key one for troubleshooting purpose is the MAGT log which relates to the Management Agents. These are the connectors between the BES and the mail server and are usually the first port of call when there is a problem.

If you look in the MAGT log, you will see that each line begins with a five digit number inside square brackets. These are the reference numbers for the information contained in the line of the log file. The first digit of the five is a 'Problem Severity' code. If you see a 1 or a 2, you've got a problem. Anything from 3 to 5 is more for informational purposes and can be browsed at leisure.

Regards,

Mike
0
 

Author Closing Comment

by:Buntyquest
ID: 40890782
its very helpful
0

Featured Post

VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this post, I will showcase the steps for how to create groups in Office 365. Office 365 groups allow for ease of flexibility and collaboration between staff members.
If you have come across a situation where you need to find some EDB mailbox recovery techniques, then here you will find the same. In this article, we will take you through three techniques using which you will be able to perform EDB recovery. You …
In this video we show how to create a mailbox database in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Servers >> Data…
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…
Suggested Courses

927 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question