Solved

Expalin the mailflow in the Blackberry

Posted on 2014-03-06
7
115 Views
Last Modified: 2015-07-20
Expalin the mailflow in the Blackberry  briefly
0
Comment
Question by:Buntyquest
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
7 Comments
 
LVL 14

Expert Comment

by:Mike Sullivan
ID: 39911253
Hi Buntyquest,

What exactly did you want to know?

Incoming mail? Outgoing mail? Message transmission over the mobile network?

Mike
0
 
LVL 5

Assisted Solution

by:Arjun Vyavahare
Arjun Vyavahare earned 107 total points
ID: 39911795
Hi,

In blackberry there are two options from which you can send and receive emails and which are as follow:-

1] Using Microsoft Exchange OWA / POP and SMTP
2] Using Blackberry Enterprise Server

For first option, simply you have to publish your exchange OWA over the Internet and using Blackberry configuration you can configure OWA in blackberry to receive an email and mail flow will be as follow:

Blackberry user --> Firewall --> Exchange OWA  ------> for receiving and sending emails.

But there are some limitation using this i.e. if user has created subfolders in the outlook with the email rules then those folders will not able to see in the Blackberry device.

If you want second option to explain then please let me know.

I hope this information will help you.

Regards,
Arjun
1
 

Author Comment

by:Buntyquest
ID: 39913901
i want inforamtion like  how the mailflow  from BB Device to  exchange mailbox  

and exchnage mailbox  to BB Device?
0
Ransomware: The New Cyber Threat & How to Stop It

This infographic explains ransomware, type of malware that blocks access to your files or your systems and holds them hostage until a ransom is paid. It also examines the different types of ransomware and explains what you can do to thwart this sinister online threat.  

 

Author Comment

by:Buntyquest
ID: 39939991
i have attached the Logs screen shot, can you explan the Logs  how they will useful in troubleshooting. Explain abt  each Log.
BB-Loga.jpg
0
 
LVL 14

Assisted Solution

by:Mike Sullivan
Mike Sullivan earned 213 total points
ID: 39940016
Hi Buntyquest,

When you send an email from the handset, the packets of data are split into three sections: A header containing the SRP ID of your BlackBerry Enterprise server, a 3DES-encrypted body contain the actual email information and a footer containing the PIN of your handset. These packets of data are routed through the mobile network using an Access Point Name which is different to the standard data connection and sent to a BlackBerry Routing Server. The BlackBerry Routing Server directs the packets towards your BES which checks to see if the handset PIN corresponds to a device that has been registered. If it does, the BES decrypts the body and routes it via MAPI to the user's mailbox.

For incoming emails, this process is reversed.

Hope this helps,

Mike
1
 
LVL 14

Accepted Solution

by:
Mike Sullivan earned 213 total points
ID: 39940031
Hi Buntyquest,

Regarding the log files, each log relates to a different function of the BES server. The key one for troubleshooting purpose is the MAGT log which relates to the Management Agents. These are the connectors between the BES and the mail server and are usually the first port of call when there is a problem.

If you look in the MAGT log, you will see that each line begins with a five digit number inside square brackets. These are the reference numbers for the information contained in the line of the log file. The first digit of the five is a 'Problem Severity' code. If you see a 1 or a 2, you've got a problem. Anything from 3 to 5 is more for informational purposes and can be browsed at leisure.

Regards,

Mike
0
 

Author Closing Comment

by:Buntyquest
ID: 40890782
its very helpful
0

Featured Post

Optimize your web performance

What's in the eBook?
- Full list of reasons for poor performance
- Ultimate measures to speed things up
- Primary web monitoring types
- KPIs you should be monitoring in order to increase your ROI

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

As tax season makes its return, so does the increase in cyber crime and tax refund phishing that comes with it
A couple of months ago we ran into an issue that necessitated re-creating our Edge Subscriptions. However, when we attempted to execute the command: New-EdgeSubscription -filename C:\NewEdgeSub_01.xml we received an error indicating that the LDAP se…
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…
how to add IIS SMTP to handle application/Scanner relays into office 365.
Suggested Courses

636 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question