Solved

Microsoft WSUS remote client update problem

Posted on 2014-03-06
3
137 Views
Last Modified: 2016-02-21
I want to be able to monitor the update status of remote systems (laptops, etc.) that 'occasionally' connect to our network.

We have a Workgroup network setup - not Active Directory - and use registry settings (see below) to direct locally connected clients to use the WSUS server.

Locally connected clients (directed to WSUS with intranet IP address) are reporting and updating as expected.

Remote clients (directed to WSUS via http://FQDN:8530) successfully report status and receive update information from WSUS server, but are unable to download updates from WSUS server.
Port number used is 8530 (which the firewall forwards to port 80).
These same systems will update succesfully from Microsoft update and/or I can manually install any update via MS update.
....The problem lies somewhere in the download of updates to the remote client (when downloading from WSUS server).

All of the tests to verify communication with WSUS server are successful and I have successfully run all of the recommended 'fixes' for the download error (0x80072efd).

Does anyone have any suggestions?

Thanks for any advice,

Terry McMillan
Secure Payment Systems



Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate]
"AcceptTrustedPublisherCerts"=dword:00000001
"TargetGroupEnabled"=dword:00000000
"TargetGroup"=""
"ElevateNonAdmins"=dword:00000000
"WUServer"="http://FQDN:8530"            
"WUStatusServer"="http://FQDN:8530"    

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU]
"AUOptions"=dword:00000004
"AUPowerManagement"=dword:00000001
"AutoInstallMinorUpdates"=dword:00000001
"DetectionFrequency"=dword:0000000a
"DetectionFrequencyEnabled"=dword:00000001
"IncludeRecommendedUpdates"=dword:00000001
"NoAUAsDefaultShutdownOption"=dword:00000001
"NoAUShutdownOption"=dword:00000001
"NoAutoRebootWithLoggedOnUsers"=dword:00000000
"NoAutoUpdate"=dword:00000000
"RebootRelaunchTimeout"=dword:0000000a
"RebootRelaunchTimeoutEnabled"=dword:00000001
"RescheduleWaitTime"=dword:0000000a
"RescheduleWaitTimeEnabled"=dword:00000001
"ScheduledInstallDay"=dword:00000000
"ScheduledInstallTime"=dword:00000003
"UseWUServer"=dword:00000001
0
Comment
Question by:racone
  • 2
3 Comments
 
LVL 8

Accepted Solution

by:
N-W earned 500 total points
ID: 39911306
Can you post the log found at "%windir%\WindowsUpdate.log" from the client machine?
0
 
LVL 1

Author Comment

by:racone
ID: 39911345
I'll certainly try....
0
 
LVL 1

Author Comment

by:racone
ID: 39912922
Sorry for the delay - I couldn't figure out how to get to this page to attach the file....
WindowsUpdate--spswrk22--030614-.log
0

Featured Post

Best Practices: Disaster Recovery Testing

Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Setting up a VPN 60 140
New 2012r2 WSUS server, clients can't connect with 0x80244019 error 21 39
Set Folder Permissions to Prevent Move and Delete 1 29
Switch ports not working 8 33
Even if you have implemented a Mobile Device Management solution company wide, it is a good idea to make sure you are taking into account all of the major risks to your electronic protected health information (ePHI).
Join Greg Farro and Ethan Banks from Packet Pushers (http://packetpushers.net/podcast/podcasts/pq-show-93-smart-network-monitoring-paessler-sponsored/) and Greg Ross from Paessler (https://www.paessler.com/prtg) for a discussion about smart network …
Get a first impression of how PRTG looks and learn how it works.   This video is a short introduction to PRTG, as an initial overview or as a quick start for new PRTG users.
In this tutorial you'll learn about bandwidth monitoring with flows and packet sniffing with our network monitoring solution PRTG Network Monitor (https://www.paessler.com/prtg). If you're interested in additional methods for monitoring bandwidt…

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question