Solved

Microsoft WSUS remote client update problem

Posted on 2014-03-06
3
135 Views
Last Modified: 2016-02-21
I want to be able to monitor the update status of remote systems (laptops, etc.) that 'occasionally' connect to our network.

We have a Workgroup network setup - not Active Directory - and use registry settings (see below) to direct locally connected clients to use the WSUS server.

Locally connected clients (directed to WSUS with intranet IP address) are reporting and updating as expected.

Remote clients (directed to WSUS via http://FQDN:8530) successfully report status and receive update information from WSUS server, but are unable to download updates from WSUS server.
Port number used is 8530 (which the firewall forwards to port 80).
These same systems will update succesfully from Microsoft update and/or I can manually install any update via MS update.
....The problem lies somewhere in the download of updates to the remote client (when downloading from WSUS server).

All of the tests to verify communication with WSUS server are successful and I have successfully run all of the recommended 'fixes' for the download error (0x80072efd).

Does anyone have any suggestions?

Thanks for any advice,

Terry McMillan
Secure Payment Systems



Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate]
"AcceptTrustedPublisherCerts"=dword:00000001
"TargetGroupEnabled"=dword:00000000
"TargetGroup"=""
"ElevateNonAdmins"=dword:00000000
"WUServer"="http://FQDN:8530"            
"WUStatusServer"="http://FQDN:8530"    

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU]
"AUOptions"=dword:00000004
"AUPowerManagement"=dword:00000001
"AutoInstallMinorUpdates"=dword:00000001
"DetectionFrequency"=dword:0000000a
"DetectionFrequencyEnabled"=dword:00000001
"IncludeRecommendedUpdates"=dword:00000001
"NoAUAsDefaultShutdownOption"=dword:00000001
"NoAUShutdownOption"=dword:00000001
"NoAutoRebootWithLoggedOnUsers"=dword:00000000
"NoAutoUpdate"=dword:00000000
"RebootRelaunchTimeout"=dword:0000000a
"RebootRelaunchTimeoutEnabled"=dword:00000001
"RescheduleWaitTime"=dword:0000000a
"RescheduleWaitTimeEnabled"=dword:00000001
"ScheduledInstallDay"=dword:00000000
"ScheduledInstallTime"=dword:00000003
"UseWUServer"=dword:00000001
0
Comment
Question by:racone
  • 2
3 Comments
 
LVL 8

Accepted Solution

by:
N-W earned 500 total points
ID: 39911306
Can you post the log found at "%windir%\WindowsUpdate.log" from the client machine?
0
 
LVL 1

Author Comment

by:racone
ID: 39911345
I'll certainly try....
0
 
LVL 1

Author Comment

by:racone
ID: 39912922
Sorry for the delay - I couldn't figure out how to get to this page to attach the file....
WindowsUpdate--spswrk22--030614-.log
0

Featured Post

IT, Stop Being Called Into Every Meeting

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

Join & Write a Comment

Microsoft Windows Server Update Service (WSUS) is free for everyone, but it lacks of some desirable features like send an e-mail to the administrator with the status of all computers on the WSUS server. This article is based on my PowerShell script …
Don’t let your business fall victim to the coming apocalypse – use our Survival Guide for the Fax Apocalypse to identify the risks and signs of zombie fax activities at your business.
Viewers will learn how to connect to a wireless network using the network security key. They will also learn how to access the IP address and DNS server for connections that must be done manually. After setting up a router, find the network security…
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…

744 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now