Outlook pst

Posted on 2014-03-07
Medium Priority
Last Modified: 2014-03-07
I may need to transfer my Outlookfiles to another PC.

I carried out a search for .pst in the C: drive
I have a result but it is dated 23/03/2013.
I think this should be todays date as there are plenty of emails arriving.

Any idea what may be occourring please?

Question by:johnhardy

Assisted Solution

by:Lee Ingalls
Lee Ingalls earned 600 total points
ID: 39912370
The file is most likely in a hidden folder like AppData... C:\Users\Username\AppData\Local\Microsoft\Outlook
On Windows 7, open explorer window and press the Alt-key
Select Tools - Folder Options - View Tab
Advanced Settings select View Hidden, Files, Folders, Drives.
Rerun your search for *.pst from the root of C:\ or any other local drive the data may reside.
LVL 101

Accepted Solution

John Hurst earned 600 total points
ID: 39912373
Unless you have located the files in a less used place, they should be in:


or in C:\users\username\AppData\Local\Microsoft\Outlook

Open Outlook and look in Accounts, Data File tab and it will show you where the files are located on your machine.
LVL 14

Assisted Solution

by:Andy M
Andy M earned 800 total points
ID: 39912427
Did you export the emails to a PST in Outlook before looking for it? By default Outlook stores emails in an OST file, PST's are manually created or created by Auto-archive features.

The location of these files would depend on your version of Outlook and version of Windows.

If you want to export all emails: open Outlook, go to import/export (usualy under file tab/menu), export to a file, choose pst and a location and select the top level of your mailbox and run the export. Once that's done just copy the PST file to your new PC and re-import it after the account has been re-setup.
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Author Closing Comment

ID: 39912471
Thanks for your help
I can now see why this has happened, I think
In C:\Documents and Settings I have two users one is john and one is JohnHardy

The search seems to have shown results for C:\Documents and Settings\JohnHardy but not John.

I do not understand why both .pst files do not show, I will leave that for the gurus or why I have two user directories!

I have now found the correct file which is what matters so thanks for the help.


Expert Comment

ID: 39912480
The better way to find .pst or ost file is to open the Control Panel, then Mail and open the profile you are using. You will find the path of pst files in your profile.
If your have no pst files, and you want to move to another computer, you don't need (and you can't) move .ost file. This kind of file is the cache of Exchange and it will be created automatically when you connect to Exchange
LVL 101

Expert Comment

by:John Hurst
ID: 39912647
@johnhardy - Thanks for the update and I was happy to help.

Author Comment

ID: 39912966
Thanks for the extra information GillesT
I have not come accross .ost files perhaps because I do not use or even understand what Exchange is!
I will try to get some light reading on this.

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