Solved

How to remove www.downloadchop.com pop up ads on a computer

Posted on 2014-03-07
4
572 Views
Last Modified: 2014-03-07
Hello, I'm in the middle of getting rid of what I researched is malware on one of my user's pc and  unfortunately I'm having difficulty removing it. I've ran utilities such as superantispyware and malwarebytes and I haven't been able to remove it. The malware that i'm having a hardtime removing is from www.downloadchop.com which redirects me to a site that want's me to download bogus software and I'm also getting pop ups ads as well. I've also ran my anti-virus software(Symantec) on the pc as well because I was concerned it was a hijacker browser virus and that doesn't seem to fix the issue either. Has anyone heard of this before and if so how to you remove it from a PC? I've attempted to remove it from the registry entries as well but I'm not showing any entries of this malware (or virus) in the registry. Any ideas would be greatly appreciated. Thanks in advance!
0
Comment
Question by:swigg1
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
4 Comments
 
LVL 24

Accepted Solution

by:
aadih earned 500 total points
ID: 39912574
You may like to scan your computer with AdwCleaner from:

http://www.bleepingcomputer.com/download/adwcleaner/ >

and, of course, removing unneeded add ons and toolbars.

Also scan with MalwareBytes Anti-Malware (free).
0
 
LVL 11

Expert Comment

by:David Kroll
ID: 39912586
You can also try Hitman Pro.

http://www.surfright.nl/en/hitmanpro
0
 

Author Comment

by:swigg1
ID: 39913211
I was finally able to get rid of that malware off the PC! I had to run MalwareBytes again in order for it to  remove the malware. Thanks for you answers and support!
0

Featured Post

[Webinar] Code, Load, and Grow

Managing multiple websites, servers, applications, and security on a daily basis? Join us for a webinar on May 25th to learn how to simplify administration and management of virtual hosts for IT admins, create a secure environment, and deploy code more effectively and frequently.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

There are many reasons malware will stay around and continue to grow as a business.  The biggest reason is the expanding customer base.  More than 40% of people who are infected with ransomware, pay the ransom.  That makes ransomware a multi-million…
Skype is a P2P (Peer to Peer) instant messaging and VOIP (Voice over IP) service – as well as a whole lot more.
Email security requires an ever evolving service that stays up to date with counter-evolving threats. The Email Laundry perform Research and Development to ensure their email security service evolves faster than cyber criminals. We apply our Threat…
Finding and deleting duplicate (picture) files can be a time consuming task. My wife and I, our three kids and their families all share one dilemma: Managing our pictures. Between desktops, laptops, phones, tablets, and cameras; over the last decade…

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question