Solved

Remote desktop connection lock out

Posted on 2014-03-07
7
24 Views
Last Modified: 2016-07-13
When using remote desktop connection for quickbooks, if one user logs in to qb and is using it, all other users are locked out, unless the first user is called and asked to log out, then another user can log in.  Aren't users supposed to be able to use qb concurrently?
0
Comment
Question by:gkdbt
  • 3
  • 2
7 Comments
 
LVL 14

Accepted Solution

by:
Zac Harris earned 250 total points
ID: 39913471
Only if you buy the multi-user version of the software.

Here is their licensing FAQ Quickbook Licensing
0
 
LVL 20

Assisted Solution

by:Lazarus
Lazarus earned 250 total points
ID: 39913509
QB Has Multi-User mode or Single-User mode. You can run it in Multi-User mode to get what you want. Look here for more info:

http://support.quickbooks.intuit.com/support/articles/INF12401

You can Switch to multi-user mode

Multi-user mode lets more than one person work with your company file at the same time. Before switching to multi-user mode for the first time, make sure that you have set up multi-user QuickBooks.

To do this task

    Go to the File menu and click Switch To Multi-User Mode.

    If there are other people in your office who are waiting to work with the company file, tell them that they can log in.
0
 
LVL 14

Expert Comment

by:Zac Harris
ID: 39913516
lazarus98 that only works if they have purchased the licensing for multi-user mode as mentioned in the FAQ I posted
0
 
LVL 20

Expert Comment

by:Lazarus
ID: 39913756
Yes and he can deduce that rather quickly by looking at it, he has not mentioned if it is or not
0
 
LVL 14

Expert Comment

by:Zac Harris
ID: 41707900
I think both Lazarus and myself provided the correct answer. You must have multi-user licensing in order to do what the author wanted to do.

a39913471
a39913509
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

As the Marketing Director for the company I work for, time is a commodity that I have relatively little of.  My time is divided between coaching my team, creating a direction for our company's future AND actually getting stuff done.  As a result, I …
Online collaboration is quickly becoming embedded in the workplace, and its benefits are tangible. See what the current landscape looks like and what the future holds for collaboration tools and the future of work.
This Micro Tutorial will give you a basic overview how to record your screen with Microsoft Expression Encoder. This program is still free and open for the public to download. This will be demonstrated using Microsoft Expression Encoder 4.
This is used to tweak the memory usage for your computer, it is used for servers more so than workstations but just be careful editing registry settings as it may cause irreversible results. I hold no responsibility for anything you do to the regist…

911 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

21 Experts available now in Live!

Get 1:1 Help Now