?
Solved

Excel 2010 unable to save files

Posted on 2014-03-07
6
Medium Priority
?
171 Views
Last Modified: 2014-07-31
For some reason on a clients computer, Microsoft Excel will not save a file, clicking on save or save as does nothing, does not pull up a dialog box or anything like that it just sits there.  I have done a repair of Office but the issue still persists, any ideas
0
Comment
Question by:Peterson50
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
6 Comments
 
LVL 31

Expert Comment

by:gowflow
ID: 39934461
Very weired. Did this happened all of a sudden ? or it was there ever since the beginning Excel was installed ?

gowflow
0
 

Author Comment

by:Peterson50
ID: 39934478
All of a sudden
0
 
LVL 31

Expert Comment

by:gowflow
ID: 39934500
Well did you try checking for a Virus ? Virus scan ?

Is all Updates for windows installed ?

gowflow
0
On Demand Webinar: Networking for the Cloud Era

Did you know SD-WANs can improve network connectivity? Check out this webinar to learn how an SD-WAN simplified, one-click tool can help you migrate and manage data in the cloud.

 
LVL 31

Accepted Solution

by:
gowflow earned 1180 total points
ID: 39934584
It seems that not only your client have this problem but few others as well here are some links for different issues.

http://www.techspot.com/community/topics/office-2010-saving-problems.183684/

http://www.sevenforums.com/microsoft-office/106230-excel-2010-not-saving.html

http://www.anetforums.com/posts.aspx?ThreadIndex=55340

http://www.justanswer.com/computer-programming/66pko-unable-save-files-excel-somehow.html

From what is says I note: Could possibly be either a virus infection, or issue with One Note or Counterfit Office copy.

gowflow
0
 

Author Comment

by:Peterson50
ID: 39987608
It is an office 365 subscription
0
 

Author Comment

by:Peterson50
ID: 39987685
None of those works, uninstalled and reinstalled, same issue, deactivated antivirus same issue.

Paul
0

Featured Post

Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

: Microsoft Office Collaborate for free and online versions of Microsoft  Word, Excel, Powerpoint, OneNote, Onedrive , Email, Calendar etc. In short we can say that Microsoft office is a suite of servers, applications and services developed by  Micr…
How to get Spreadsheet Compare 2016 working with the 64 bit version of Office 2016
Viewers will learn various types of data validation for different data types in Excel 2013.
Viewers will learn a basic relationship technique in Power Pivot for Excel 2013.

771 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question