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Excel 2010 unable to save files

Posted on 2014-03-07
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Last Modified: 2014-07-31
For some reason on a clients computer, Microsoft Excel will not save a file, clicking on save or save as does nothing, does not pull up a dialog box or anything like that it just sits there.  I have done a repair of Office but the issue still persists, any ideas
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Question by:Peterson50
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Expert Comment

by:gowflow
ID: 39934461
Very weired. Did this happened all of a sudden ? or it was there ever since the beginning Excel was installed ?

gowflow
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by:Peterson50
ID: 39934478
All of a sudden
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LVL 31

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by:gowflow
ID: 39934500
Well did you try checking for a Virus ? Virus scan ?

Is all Updates for windows installed ?

gowflow
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gowflow earned 1180 total points
ID: 39934584
It seems that not only your client have this problem but few others as well here are some links for different issues.

http://www.techspot.com/community/topics/office-2010-saving-problems.183684/

http://www.sevenforums.com/microsoft-office/106230-excel-2010-not-saving.html

http://www.anetforums.com/posts.aspx?ThreadIndex=55340

http://www.justanswer.com/computer-programming/66pko-unable-save-files-excel-somehow.html

From what is says I note: Could possibly be either a virus infection, or issue with One Note or Counterfit Office copy.

gowflow
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Author Comment

by:Peterson50
ID: 39987608
It is an office 365 subscription
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Author Comment

by:Peterson50
ID: 39987685
None of those works, uninstalled and reinstalled, same issue, deactivated antivirus same issue.

Paul
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