Link to home
Start Free TrialLog in
Avatar of networkadmin
networkadmin

asked on

Windows XP BSOD Windows Login Process Terminiated Unexpectdly

Error STOP: C000021a {Fatal System Error} The windows Logon Process system process terminated unexpectedly with a status of 0xc0000135

Is freezing an XP pro machine after uninstalling a program.

Please help to fix this issue.

Tried to chkdsk
fixboot

Can't boot into safe mode

Please help
Avatar of Michael Best
Michael Best
Flag of Japan image

The same BSOD error was asked and solved:

https://www.experts-exchange.com/questions/26856571/BSOD-C000021a-Fatal-System-Error-0xc0000135-Logon-Process.html

Accepted Solution
by: edbedb

If this is of no help, then you will need to run a repair install from your XP Install CD-Rom.
post the minidump for more info
you find it in windows\minidumps
Avatar of networkadmin
networkadmin

ASKER

The solution by edbedb didn't work for the issue.

The only minidump file is way back from 2011.

Any other ideas?

Thank you
ASKER CERTIFIED SOLUTION
Avatar of Michael Best
Michael Best
Flag of Japan image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Run below command with admin privilege,

copy c:\windows\ServicePackFiles\i386\win32k.sys   c:\windows\system32
You could try system restore, and see if that works for you at all. What program did you uninstall which caused the problem?