Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
?
Solved

Toshiba Satellite Synaptics mouse pad won't "click"

Posted on 2014-03-08
4
Medium Priority
?
879 Views
Last Modified: 2014-03-08
My friends laptop won't click when you tap the pad section.  It works if you use the buttons.  I checked the settings and even slowed down the click speed.  I don't know if it ever worked.  I was installing other software for her when I noticed it.  She uses a wireless mouse so she probably never noticed it.

How do I fix it?
0
Comment
Question by:J.R. Sitman
  • 2
4 Comments
 
LVL 100

Expert Comment

by:John Hurst
ID: 39914795
There should be a Synaptics application manager from Toshiba (there is from Lenovo). Download that, uninstall the manager that is there, and restart the computer.

On restart make sure the wireless mouse is working. Then install the Synaptics manager and see if it works.
0
 
LVL 57

Accepted Solution

by:
Joe Winograd, EE MVE 2015&2016 earned 1600 total points
ID: 39914826
You must have the Synaptics driver installed and, of course, it must the right one for her model and her OS. You should be able to download it from the Toshiba support site. When it is installed, it will put a new tab in the Mouse applet in Control Panel that looks like this:

Synaptics Device Settings tabIf she has just a pad, not a stick, it will have only the TouchPad item. Highlight the TouchPad and click the Settings button. You will see something like this:

Synaptics touchpad propertiesClick on the Tapping section and that's where you will find all of the Tapping settings (if you expand the section). The main page contains a check-box for enabling/disabling taps:

Synaptics enable-disable tappingIf it's not sending taps now, it's probably un-checked. Check it, and that should do it for her. You may also want to take a spin through all of the other Tapping settings. Regards, Joe
0
 

Author Closing Comment

by:J.R. Sitman
ID: 39915217
Thanks.  Tapping was unchecked.
0
 
LVL 57

Expert Comment

by:Joe Winograd, EE MVE 2015&2016
ID: 39915229
You're welcome. Glad to hear that worked. Regards, Joe
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

By default the complete memory dump option is disabled in windows . If we want to enable the complete memory dump for a diagnostic purpose, we have a solution for it. here we are using the registry method to enable this.
Considering today’s continual security threats, which affect Information technology networks and systems worldwide, it is very important to practice basic security awareness. A normal system user can secure himself or herself by following these simp…
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…
Want to learn how to record your desktop screen without having to use an outside camera. Click on this video and learn how to use the cool google extension called "Screencastify"! Step 1: Open a new google tab Step 2: Go to the left hand upper corn…
Suggested Courses

564 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question