Solved

Toshiba Satellite Synaptics mouse pad won't "click"

Posted on 2014-03-08
4
761 Views
Last Modified: 2014-03-08
My friends laptop won't click when you tap the pad section.  It works if you use the buttons.  I checked the settings and even slowed down the click speed.  I don't know if it ever worked.  I was installing other software for her when I noticed it.  She uses a wireless mouse so she probably never noticed it.

How do I fix it?
0
Comment
Question by:J.R. Sitman
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 95

Expert Comment

by:John Hurst
ID: 39914795
There should be a Synaptics application manager from Toshiba (there is from Lenovo). Download that, uninstall the manager that is there, and restart the computer.

On restart make sure the wireless mouse is working. Then install the Synaptics manager and see if it works.
0
 
LVL 54

Accepted Solution

by:
Joe Winograd, EE MVE earned 400 total points
ID: 39914826
You must have the Synaptics driver installed and, of course, it must the right one for her model and her OS. You should be able to download it from the Toshiba support site. When it is installed, it will put a new tab in the Mouse applet in Control Panel that looks like this:

Synaptics Device Settings tabIf she has just a pad, not a stick, it will have only the TouchPad item. Highlight the TouchPad and click the Settings button. You will see something like this:

Synaptics touchpad propertiesClick on the Tapping section and that's where you will find all of the Tapping settings (if you expand the section). The main page contains a check-box for enabling/disabling taps:

Synaptics enable-disable tappingIf it's not sending taps now, it's probably un-checked. Check it, and that should do it for her. You may also want to take a spin through all of the other Tapping settings. Regards, Joe
0
 

Author Closing Comment

by:J.R. Sitman
ID: 39915217
Thanks.  Tapping was unchecked.
0
 
LVL 54

Expert Comment

by:Joe Winograd, EE MVE
ID: 39915229
You're welcome. Glad to hear that worked. Regards, Joe
0

Featured Post

Space-Age Communications Transitions to DevOps

ViaSat, a global provider of satellite and wireless communications, securely connects businesses, governments, and organizations to the Internet. Learn how ViaSat’s Network Solutions Engineer, drove the transition from a traditional network support to a DevOps-centric model.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

You may have a outside contractor who comes in once a week or seasonal to do some work in your office but you only want to give him access to the programs and files he needs and keep privet all other documents and programs, can you do this on a loca…
The Windows functions GetTickCount and timeGetTime retrieve the number of milliseconds since the system was started. However, the value is stored in a DWORD, which means that it wraps around to zero every 49.7 days. This article shows how to solve t…
This Micro Tutorial will teach you how to the overview of Microsoft Security Essentials. This is a free anti-virus software that guards your PC against viruses, spyware, worms, and other malicious software. This will be demonstrated using Windows…
This Micro Tutorial will go in depth within Systems and Security in Windows 7 and will go into detail regarding Action Center, Windows Firewall, System, etc. This will be demonstrated using Windows 7 operating system.

752 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question