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1Password 4.1.3 MAC will not fill passwords

Posted on 2014-03-09
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Last Modified: 2014-03-13
1Password 4.1.3 MAC will not fill passwords

Using 1Password 4.1.3 & MAC OSX 10.9.25 with Chrome 33.0.1750.146 or Safari 7.02 (1Password 4 extensions installed) passwords are not filled. Username is filled in OK.

True on both MacMini and MacBook. These are new logins and have been tested OK with Chrome/Safari Browsers & URL.

1Password Display/Submit settings have no effect.

How do I fix?
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Question by:MARSPATH
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5 Comments
 

Author Comment

by:MARSPATH
ID: 39916378
There are exceptions: - this works (real ID, not ************)

mymail.myregisteredsite.com

login_username usr*********@jamarassociates.com

secretKey **************

https://mymail1.myregisteredsite.com/src/webmail.php
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LVL 40

Expert Comment

by:Eoin OSullivan
ID: 39916937
Is it just one website where the auto-fill does not work .. it would seem that the "password" field is using a non standard name "secret_key" which may be confusing 1Password.

Open the login screen for the webmail service ... enter your email address and password .. THEN go up to the 1Password menu icon and on the little gear icon on the top right .. select "Save New Login" .. give it a name and see does that login work better.

Otherwise .. open 1Password and EDIT the password shortcut entry and add a new field .. call it "secret_key" and put your password into that field.
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Author Comment

by:MARSPATH
ID: 39917571
"Is it just one website where the auto-fill does not work .. it would seem that the "password" field is using a non standard name "secret_key" which may be confusing 1Password."

This ['secretKey']  site *does* work - the only one (of 4)  - which does log in when clicking icon with name/password.

All show name/password in Edit mode, but only above works.

Occasionally (usually the first time name/password is entered!) 1Password asks if I want to save as entered name/password as login - what is reason and why not always?

It has been my general experience that 3rd party login tools (1Password, RoboForm) do not work reliably - or as expected with OSX. I do not have these issues with PCs (win 7 Pro).
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LVL 40

Accepted Solution

by:
Eoin OSullivan earned 500 total points
ID: 39917579
I've been using 1Password for several years and it is pretty reliable in my experience.  I use it primarily with Chrome and Safari and both work well for me.

Try deleting the Browser Extensions from Safari and Chrome and re-installing them.
See the section on the 1Password website on removing them
http://help.agilebits.com/1Password3/uninstall.html#removing_the_browser_extensions
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Author Closing Comment

by:MARSPATH
ID: 39926215
Just installed 1Password 4.2.1 which solved almost all auto-login issues. A couple would not work with RoboForm either.
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