Windows SBS 2008 Search Not Acccurate

Posted on 2014-03-09
Last Modified: 2015-06-24
Hi. The searching on our network is suddenly no longer accurate and i'm not sure how to troubleshoot this. We have SBS 2008 and have the drives indexed with the Windows Search Service running correctly. However, when we search from workstations we're not getting accurate results. For example, we can search for a keyword in the document title for the document we know is in a directory, and it returns 'no results', however when we got to the directory manually, we can find it.

Not sure where to start with the troubleshooting process on this. Any help would be appreciated.

Question by:James Parsons
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Expert Comment

ID: 39918064
Have you tried to rebuild the index on your search server?

Author Comment

by:James Parsons
ID: 39920972
Yes we have.
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Expert Comment

ID: 39921604
Interesting any error in your event logs or changes to the server recently?
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Author Comment

by:James Parsons
ID: 39921933
We recently put a new RAID controller in the server. Other than that, no changes. Can't see anything in event logs that stands out related to Windows Search.
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Expert Comment

ID: 39923546
Was it the say make and model RAID controller? Is write cache enabled?

Nothing has changed with the permissions on directories has it?

Accepted Solution

James Parsons earned 0 total points
ID: 39929410
Different make and model - we took out a software based RAID (That had failed), and put in a hardware based RAID. Not sure about the write cached enabled and how to check that. Nothing has changed on permissions. We took an image of the server, put in the new RAID and hard drives and restored the image.
LVL 35

Expert Comment

by:Seth Simmons
ID: 40848151
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.

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