Windows 7 Home Premium 32 bit with Windows Media Player 11 and runtime show installed under programs and features. Have removed and re-installed using programs and features (turn features on or off) and still when running a video get the Welcome to Windows Media Player first time installation window and choose install and get the Welcome to Windows Media Player again and again. Tried more than one video same result.
Have done all the following routines:
Check System Log for errors
Backup to external drive
Antivirus check and updates
programs and features checked
Java version checked and updated