Solved

Can't login to Drupal site after domain change

Posted on 2014-03-10
6
998 Views
Last Modified: 2014-03-16
I have a Drupal site, which has not moved servers, but has changed domain names.  I cannot login, using either a login block or example.com/user.  I changed the cookie domain in settings.php (base url was never set, btw), cleared the cache and session tables, my browser cookies, and still...nothing.  

However, I can still login at the old domain.  

If it helps, the old domain was something like example.dreamhosters.com.  The new domain is something like example.org.  Nothing ever moved on the server end.  The only change that was made was that I redirected the new domain to point to the example.dreamhosters.com directory.  Any clues?
0
Comment
Question by:katwill
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 2
6 Comments
 
LVL 17

Expert Comment

by:nanharbison
ID: 39917293
Go into the main .htaccess file and find these lines, around lines 108-110
  # If your site is running in a VirtualDocumentRoot at http://example.com/,
  # uncomment the following line:
  # RewriteBase /
See what happens if you uncomment the last line.
 RewriteBase /
0
 
LVL 17

Expert Comment

by:nanharbison
ID: 39917296
I have set up Drupal on dreamhost several times, and have made the same change you have without any problem. If this suggestion above doesn't work, try contacting Dreamhost.
0
 

Author Comment

by:katwill
ID: 39917526
Tried your solution, to no avail. I've opened up a ticket with Dreamhost.  Thanks for trying, though.  And, if anyone else has any thoughts, I'm open!
0
Online Training Solution

Drastically shorten your training time with WalkMe's advanced online training solution that Guides your trainees to action. Forget about retraining and skyrocket knowledge retention rates.

 

Author Comment

by:katwill
ID: 39917806
What I got back from Dreamhost was completely unhelpful:

"Try the suggestions mentioned here and see if it helps:

https://drupal.org/node/92100

If it does not, try contacting Drupal and see if they can assist. If
there is anything else you need help with, please let me know! Thanks!
Have a great day!"

So, I am leaving this open, in the hopes that someone here might still have a solution.
0
 

Accepted Solution

by:
katwill earned 0 total points
ID: 39920507
I ended up having to move everything to a directory with the new domain name, and that fixed the issue.
0
 

Author Closing Comment

by:katwill
ID: 39932361
Not ideal, but it worked.
0

Featured Post

On Demand Webinar - Networking for the Cloud Era

This webinar discusses:
-Common barriers companies experience when moving to the cloud
-How SD-WAN changes the way we look at networks
-Best practices customers should employ moving forward with cloud migration
-What happens behind the scenes of SteelConnect’s one-click button

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

In this article, we will look at our content management system as a whole, to get an idea of how we will start to manage these content items.
FAQ pages provide a simple way for you to supply and for customers to find answers to the most common questions about your company. Here are six reasons why your company website should have a FAQ page
In a recent question (https://www.experts-exchange.com/questions/29004105/Run-AutoHotkey-script-directly-from-Notepad.html) here at Experts Exchange, a member asked how to run an AutoHotkey script (.AHK) directly from Notepad++ (aka NPP). This video…

732 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question