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MS Word and Outlook 2010

Posted on 2014-03-10
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Last Modified: 2014-03-10
I have user that has somehow messed up their MS Word settings to the point where "send as attachment" doesn't work properly anymore.  From MS Word, she chooses file tab, "Save & Send" and "Send as Attachment". Normally, this shows up as an attachment to an email.   When they do this, the contents of the file are placed into body of the email.  Not the file object, but the contents  !!   This only affects MS word, when they attempt the same with MS Excel, it behaves properly.
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Question by:rtc79
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Scott Thompson earned 2000 total points
ID: 39917514
Take a look at this and see if anything applies.

http://support.microsoft.com/kb/2149769

I have seen as stated on their support page where an older version of Outlook will cause issues also.
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by:rtc79
ID: 39918457
Thanks Scott, I used the registry fixed suggested from the link and we resolved the user's problem.
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