Solved

Outlook mapi connectivity

Posted on 2014-03-10
3
378 Views
Last Modified: 2014-04-02
firstly please excuse this thread if it comes across a bit vague. Basically we have a number of users accessing secure desktops and other apps via citrix. One particular app uses outlook to send email. The issue is the outlook profile will not work, it just starts to load and then times out and says it cannot contact the server / work offline etc. I can reconfigure the profile within citrix via explorer (prog files/common files/system/msmapi/1033/mlcfg32) and it resolves the exchange server address and username, I can ping the exchange server by name and ip no problem. Just cant get the outlook client to load - its affecting one user so have tried recreating his terminal services profile but no joy.

Any ideas?
0
Comment
Question by:Morganstw
3 Comments
 
LVL 27

Expert Comment

by:Steve
ID: 39920812
what version of exchange, outlook & windows please?

Also you mention one user has the issue. does that mean other users are doing the same thing successfully?
0
 
LVL 57

Accepted Solution

by:
giltjr earned 300 total points
ID: 39923163
Is there a firewall in between the secure desktops and the Exchange server?  

Is it configured properly to allow RPC traffic through?
0

Featured Post

Connect further...control easier

With the ATEN CE624, you can now enjoy a high-quality visual experience powered by HDBaseT technology and the convenience of a single Cat6 cable to transmit uncompressed video with zero latency and multi-streaming for dual-view applications where remote access is required.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article explains how to install and use the NTBackup utility that comes with Windows Server.
In-place Upgrading Dirsync to Azure AD Connect
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

789 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question