Problems with updating Group Policy

Hi all

We are trying to update the group policy on a machine and the computer policy is not updating and we are getting the following error message when attempting to do it through cmd.

The machine is connected up on a domain with the server running SBS 2011.

See image for error message.
cmd.png
cbapartnershipAsked:
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David AtkinTechnical DirectorCommented:
Right Ok,

Firstly, you need to re-enable the default domain policy.  The policy needs to be enabled to provide the clients with password settings etc.

I would then remove the Cryptolocker settings from the policy and create a new policy for this if needed.

If you have it on its own GPO then in the future you can disable it by right clicking and then deselecting Link enabled.  Then restart the client PC.

Once you have enabled the default domain policy, check to see if you can do a gpupdate again.
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David AtkinTechnical DirectorCommented:
Are you able to ping the SBS ok?  DNS pointing to the server?

Run gpupdate /force and confirm if you're getting the same error.

Generate a report and upload that please.

What setting(s) have you updated?
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costanosNetwork EngineerCommented:
David is on the right track, it is probably DNS.
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cbapartnershipAuthor Commented:
Hi David.

I can ping the server fine and the DNS is correct.

The error is occuring when I try gpupdate /force

I have attached the gpreport.

We were actually trying to disable GP as a whole to install a program as we have locked it down completely due to Cryptolocker.
gpreport.html
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David AtkinTechnical DirectorCommented:
We've done the same on our clients servers.  How are you disabling the policy?  Disabling the link?

Is the PC connecting via wireless or wired?

Sorry to be a pain but can you export it as a html file? (its easier to read).
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cbapartnershipAuthor Commented:
We are disabling it on the server itself, not just the link.

The PC is wired in.

It is exported as a html file.
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David AtkinTechnical DirectorCommented:
Does it work if you run the command prompt as administrator?

<tr><td colspan="2">Group Policy Infrastructure failed due to the error listed below.<br/><br/>Access is denied.

<br/><br/>Note:  Due to the GP Core failure, none of the other Group Policy components processed their policy.  Consequently, status information for the other components is not available.<br/><br/>Additional information may have been logged.  Review the Policy Events tab in the console or the application event log for events between 07/03/2014 12:10:29 and 07/03/2014 12:10:32.</td></tr></table></td></tr><tr><td>Registry</td><td>(N/A)</td><td>07/03/2014 11:52:17</td></tr>

Did you create the Cryptolocker policy as an additional GPO or have you added to an existing / default one?

How have you disabled it?  Via Security filtering?
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cbapartnershipAuthor Commented:
Hi David, it still doesn't work then.
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David AtkinTechnical DirectorCommented:
Did you create the Cryptolocker policy as an additional GPO or have you added to an existing / default one?

How have you disabled it?  Via Security filtering?
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cbapartnershipAuthor Commented:
It was added to the default domain policy.

It's disabled through gpedit in the details tab of the default domain policy; we're setting the GPO status to disabled.
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cbapartnershipAuthor Commented:
Hi David, we've ended up reinstalling the OS and that appears to have resolved it. I believe it may have been a dodgy install as the server wasn't even picking it up in AD.

Thanks for your help.
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