Solved

OWA missing toolbar for formatiing email messages

Posted on 2014-03-10
5
1,913 Views
Last Modified: 2014-03-11
Client is using OWA. Server is SBS 2008 with exchange 2007. When they access exchange via OWA they are unable to format emails. I have read lots of articles that talk about HTML vs plain text and how to change via option, messaging. However I do not see that option under messaging. Other articles talk about toolbars when create a new message. I do not see that either. I am using IE 11 (not Firefox or Chrome) and not using Lite version. They need to be able to format their emails in several instances. How do I get the options or toolbars? Are there different versions of OWA. Mine do not look like some of the images I see in other articles about the subject.
Thanks for your help.
OWA.jpg
OWA2.jpg
OWA-new-message.jpg
0
Comment
Question by:dashman
  • 3
  • 2
5 Comments
 
LVL 26

Accepted Solution

by:
Thomas Zucker-Scharff earned 500 total points
ID: 39918018
IE 11 needs to be used in compatibility view in order to display correctly.
0
 

Author Comment

by:dashman
ID: 39919367
Thanks, that did it. Is it possible to use one of the other browsers to do this or does it have to be IE? How about versions of IE other than 11? Will they work?
0
 

Author Comment

by:dashman
ID: 39919371
I will assign you the points after hearing back from you. I am afraid that if I assign the points then the question will be closed and you will not be able to post an answer.
0
 
LVL 26

Expert Comment

by:Thomas Zucker-Scharff
ID: 39920682
I can always post answers.  You can use other versions of IE, but getting more than one version of IE on a single computer is asking for trouble.  Other browsers work (safari not to well).  The rendering engines are Trident (IE), Gecko (Firefox) and Webkit (Safari).  Chrome uses a version of Webkit, but is different.  You can use many different browsers (I do ) or you can use something like LunaScape which can switch between all 3 rendering engines.

If you install IETab in Firefox you can switch back and forth between gecko and trident.  Or you can install IETab in Chrome and switch between Chrome and IE 7/8/9.
0
 
LVL 26

Expert Comment

by:Thomas Zucker-Scharff
ID: 39920735
I forgot to say that the downside of Lunascape is that it uses whatever version of IE is installed on the system when you are in IE mode.
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Are you having trouble connecting or getting your iPhone / Samsung device(s) to sync with Microsoft Exchange Server?   What have you tried?   What haven't you tried?
Check out this infographic on what you need to make a good email signature that will work perfectly for your organization.
The purpose of this video is to demonstrate how to set up a Mailchimp campaign. This will include styling and adding elements to a newsletter/email. This will be demonstrated using a Windows 8 PC. Mailchimp will be used. Log into your Mailchim…
With Secure Portal Encryption, the recipient is sent a link to their email address directing them to the email laundry delivery page. From there, the recipient will be required to enter a user name and password to enter the page. Once the recipient …

947 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

21 Experts available now in Live!

Get 1:1 Help Now