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OWA missing toolbar for formatiing email messages

Posted on 2014-03-10
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Last Modified: 2014-03-11
Client is using OWA. Server is SBS 2008 with exchange 2007. When they access exchange via OWA they are unable to format emails. I have read lots of articles that talk about HTML vs plain text and how to change via option, messaging. However I do not see that option under messaging. Other articles talk about toolbars when create a new message. I do not see that either. I am using IE 11 (not Firefox or Chrome) and not using Lite version. They need to be able to format their emails in several instances. How do I get the options or toolbars? Are there different versions of OWA. Mine do not look like some of the images I see in other articles about the subject.
Thanks for your help.
OWA.jpg
OWA2.jpg
OWA-new-message.jpg
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Question by:dashman
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5 Comments
 
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Accepted Solution

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Thomas Zucker-Scharff earned 500 total points
ID: 39918018
IE 11 needs to be used in compatibility view in order to display correctly.
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Author Comment

by:dashman
ID: 39919367
Thanks, that did it. Is it possible to use one of the other browsers to do this or does it have to be IE? How about versions of IE other than 11? Will they work?
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Author Comment

by:dashman
ID: 39919371
I will assign you the points after hearing back from you. I am afraid that if I assign the points then the question will be closed and you will not be able to post an answer.
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LVL 28

Expert Comment

by:Thomas Zucker-Scharff
ID: 39920682
I can always post answers.  You can use other versions of IE, but getting more than one version of IE on a single computer is asking for trouble.  Other browsers work (safari not to well).  The rendering engines are Trident (IE), Gecko (Firefox) and Webkit (Safari).  Chrome uses a version of Webkit, but is different.  You can use many different browsers (I do ) or you can use something like LunaScape which can switch between all 3 rendering engines.

If you install IETab in Firefox you can switch back and forth between gecko and trident.  Or you can install IETab in Chrome and switch between Chrome and IE 7/8/9.
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Expert Comment

by:Thomas Zucker-Scharff
ID: 39920735
I forgot to say that the downside of Lunascape is that it uses whatever version of IE is installed on the system when you are in IE mode.
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