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Cannot Share Folders

Posted on 2014-03-10
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Last Modified: 2014-03-11
Hello All,

An issue has been reported to me that users (Even the admin) cannot create a new share. All pre-existing shares are fine but when I go to create a new share I am prompted with an error message that states "An error occurred while trying to share "share name". Incorrect Function. The shared resource was not created at this time." I have researched the issue and tried to reset the firewall both from the command line as well as Advanced Firewall settings. When that did not work I tried to restore the default policy to no avail. Has anyone else seen this type of behavior?
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Question by:jhaysbns
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11 Comments
 
LVL 13

Expert Comment

by:Santosh Gupta
ID: 39918617
1. is it windows box ?
2. please note you are not using windows "Reserved" names .
3. is it network drive ?
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Author Comment

by:jhaysbns
ID: 39918672
Yes, it is Server 2008 R2 Enterprise and it is an external drive that is connected to the server and currently has shares on it but I cannot create a share. I can also not create any new folders and share them out on the server either. No, I am not using windows reserved names (I.E - \\whopper\shares\user).
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LVL 13

Expert Comment

by:Santosh Gupta
ID: 39918772
Check the Server 2008 firewall and opened the "Windows Firewall with Advanced Security" and right click and then select "Restore defaults" button.

And try.
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Author Comment

by:jhaysbns
ID: 39918848
When I try that I get the error "Could not restore the default policy" Error 3.
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LVL 13

Expert Comment

by:Santosh Gupta
ID: 39918906
1. Check if firwall service is running.
2. Disable the firewall, if already then enable and disable.
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Author Comment

by:jhaysbns
ID: 39918948
Disabling the service corrected the problem. Do you know how to resolve it without disabling the firewall service then restarting it?
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LVL 13

Expert Comment

by:Santosh Gupta
ID: 39919037
1. again start the Windows Firewall Service is “Running”.

2. try again to "Restore defaults".

3. if not then try To restore the firewall settings, open an elevated command prompt, type the following and hit Enter:

netsh advfirewall reset

if you got any error then pls share screen shot,
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Author Comment

by:jhaysbns
ID: 39920892
CMD Screenshot
Still get an error.
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LVL 13

Accepted Solution

by:
Santosh Gupta earned 500 total points
ID: 39921582
Looks like the Firewall polices are corrupted in some weird way.  pls try this.

-  export firewall polices from a Windows 2008 R2 computer that does not have this problem.  (Option on the right most panel of the 3 panel screen for Windows Firewall)

- Copy the .wfw file you exported to your bad firewall computer.  

- Use the "import Policy" option in Windows Firewall to replace the firewall policy on the bad computer.
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Author Comment

by:jhaysbns
ID: 39921653
Thank you for all of your help
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LVL 13

Expert Comment

by:Santosh Gupta
ID: 39921673
are you able to share the folder with firewall on ??
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