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HP Officejet printing over RDP

Posted on 2014-03-10
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Last Modified: 2014-10-01
We have a user connecting from home via vpn client then over RDP to his desktop at the office and trying to print to his local printer (Officejet 4630).  The home computer (local) is Windows 7 Home Premium x64 connecting to Windows 7 Pro x86 (remote).  When connected via rdp, the printer shows up on the remote pc.  When you try to print to the local printer from the RDP session, you can see the print job show up in the local print queue, but then it disappears with nothing coming out on the printer.  

Is it an 32 vs 64 bit issue?  I've tried to install the x86 driver on the local (home) computer but since it is HP, their driver package won't install x86 driver on a x64 OS.

Should I re-image the work pc (remote) as x64 or get a different printer?
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Question by:jasp101
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☠ MASQ ☠ earned 2000 total points
ID: 39919006
The problem here is that the 4630 AIO is a host-based printer and as such isn't supported in a server based printing environment like RDC.

If the user wants to be able to print via an RDC session they'll need a printer that supports a Terminal Server type environment.  HP list their supported printers in this document

http://h20195.www2.hp.com/v2/GetPDF.aspx%2F4AA0-8465ENW.pdf
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