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SharePoint 2010 Vertical Scroll Latency

Posted on 2014-03-10
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Last Modified: 2014-04-06
Hello,

I have a SharePoint 2010 farm. One of my sites takes forever to load, tons of high-resolution pictures in a library. It is 20 seconds before the page finishes rendering.

Even though the first items in the library finish rendering at the beginning, the vertical scroll bar remains disabled, not allowing the user to scroll, or use Page Down, etc., until all the items have rendered. This forces the user to wait 20 seconds before scrolling down. The user wants to begin scrolling immediately, even though not everything has rendered yet.

I realize the simple solution is to modify the library, image resolution, etc. Unfortunately, I am not in a world where the client listens to simple solutions or best practices. They don't want to touch anything, and want the scroll bar to be enabled at the beginning.

Is there any way to force the scroll bar to be active? I am actually surprised at this behavior, I have seen other SharePoint pages that take a while to load, but none of them, to my recollection, ever had a disabled scroll bar until they finish.

I realize this is the complicated route, and suspect the user has messed up the master page somehow, but I am looking for ideas. Any ideas on reducing the scroll bar latency?

Thanks,
Joseph
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Question by:jkeagle13
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3 Comments
 
LVL 81

Expert Comment

by:David Johnson, CD, MVP
ID: 39919277
have them upgrade their internet to a higher speed :->

Have you tried changing the expiry time to keep these items in their internet temp file directory?
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Accepted Solution

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jkeagle13 earned 0 total points
ID: 39969685
Turned out to be some corrupt files that were churning forever. Removed those and it solved the problem.
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Author Closing Comment

by:jkeagle13
ID: 39981014
Turned out to be the solution; expert postings were not relevant solutions.
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