Print jobs spooling very slowly
Posted on 2014-03-10
I am running into an issue that affects 3 users in our office. When they print a 20+ page document to the printer, it spools very slowly going at a rate of about 10 KB a sec. It actually happens on any document, including a test page. So it can take several minutes to finish spooling and then printing begins.
This only seems to affect 3 users. Other users including myself do not have this problem. We are printing the same document to the same printer using the same driver. It's just for these 3 users, the spooling process is very slow.
For the users, I checked their network performance in case of cable or jack issues, and it copies files to network shares at the normal fast ethernet speed. Have done reboots and restarted the print spooler on their machine.
We are on Windows 7 x64. The printer is a Xerox WorkCentre 7775 and we use the PostScript driver. The Xerox goes through a dedicated print server, but we also tried installing it as an IP printer on the user's machine and the result is the same.
Looking for ideas on how to fix this.