LeighWardle
asked on
Not able to update, uninstall or repair Microsoft Silverlight
Hi Experts,
I'm running Windows 7 Ultimate 64-bit SP1.
I'm trying to update, uninstall or repair Microsoft Silverlight v.5.1.10411.0.
Attempts to update result in this error:
"The feature you are trying to use is on a network resource that is unavailable"
w:\df5c542574e7bac2631ed92 f38ea8ace\
Attempting to uninstall gives the same error, plus this one:
"The installation source for this product is not available. Verify that the source exists and that you can access it."
I have Revo Uninstaller Pro v3.0, but its standard install procedure just calls the Microsoft code, giving the same error.
Regards,
Leigh
I'm running Windows 7 Ultimate 64-bit SP1.
I'm trying to update, uninstall or repair Microsoft Silverlight v.5.1.10411.0.
Attempts to update result in this error:
"The feature you are trying to use is on a network resource that is unavailable"
w:\df5c542574e7bac2631ed92
Attempting to uninstall gives the same error, plus this one:
"The installation source for this product is not available. Verify that the source exists and that you can access it."
I have Revo Uninstaller Pro v3.0, but its standard install procedure just calls the Microsoft code, giving the same error.
Regards,
Leigh
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ASKER
It looks like Microsoft Fix-it for SilverLight fixed the corrupt installation.
The Microsoft Silverlight version is now v5.1.20913.0 (previously v.5.1.10411.0).
Regards,
Leigh