Solved

Terminal Services Printer Management

Posted on 2014-03-11
8
280 Views
Last Modified: 2014-03-11
We have 2 terminal servers. 1 is running Windows 2008 R2 and the other is Windows 2008. When users login on the R2 server they can see the "Devices and Printers" folder. When they login on the 2008 server they do not, which means they cannot manage their own printers. Both servers are attached to the same GPO and gpresult output is the same on both. Any suggestions?
0
Comment
Question by:medx
  • 3
  • 3
  • 2
8 Comments
 
LVL 11

Expert Comment

by:Manjunath Sullad
ID: 39920509
There will be a issue with Antivirus / Firewall rules in Windows Server 2008,

1. Disable temporary Windows Firewall and Antivirus on server and check.

2. If issue persists Boot the server in Clean Boot mode.



Please go through below link for more reference.

http://social.technet.microsoft.com/Forums/windows/ar-SA/1584cd60-b06b-4550-a5dd-62eea5754947/devices-and-printers-page-takes-forever-to-load-doesnt-show-my-devices-or-printers?forum=w7itproinstall

- Manjunath Sullad
0
 

Author Comment

by:medx
ID: 39920521
It's not an antivirus problem. Devices and Printers is not visible to users from the Start Menu on that server.
0
 
LVL 11

Expert Comment

by:Manjunath Sullad
ID: 39920536
Check the all Bluetooth services are started or not, If not started, Start the bluetooth services.
0
 
LVL 5

Accepted Solution

by:
Joe Jenkins earned 500 total points
ID: 39920558
Check that same GPO that is applied to those terminal servers and see what the status of this setting is:

User Configuration\Administrative Templates\Start Menu and Taskbar | Remove Programs on Settings Menu

Maybe explicitly define that setting, gpupdate /force and see if that makes a difference.  I had a similar issue and that was it for me.
0
Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

 

Author Comment

by:medx
ID: 39920612
Thanks Joe. That setting was applied in the GPO. I set it to "not configured" for now to see if it changes anything. I will update you.
0
 
LVL 5

Expert Comment

by:Joe Jenkins
ID: 39920623
Excellent.  I will look for your comment!
0
 

Author Closing Comment

by:medx
ID: 39920969
That worked! Thanks Joe.
0
 
LVL 5

Expert Comment

by:Joe Jenkins
ID: 39921045
Glad to help!  Have a great week!
0

Featured Post

Zoho SalesIQ

Hassle-free live chat software re-imagined for business growth. 2 users, always free.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Active Directory delegation of control to a user 3 81
Need to test AD authentication 3 49
Robocopy Skipped Directory 12 42
Windows 10 and WSUS 3.2 5 46
Remote Desktop Connections allow you to control remote host machines via the magic of the Internet and RDP (Remote Desktop Protocol). For the purposes of this article we will assume you are connecting from your home PC or laptop to a remote offic…
Restoring deleted objects in Active Directory has been a standard feature in Active Directory for many years, yet some admins may not know what is available.
This tutorial will walk an individual through the steps necessary to enable the VMware\Hyper-V licensed feature of Backup Exec 2012. In addition, how to add a VMware server and configure a backup job. The first step is to acquire the necessary licen…
This tutorial will walk an individual through the process of transferring the five major, necessary Active Directory Roles, commonly referred to as the FSMO roles to another domain controller. Log onto the new domain controller with a user account t…

895 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now