Solved

Changes to Exchange Environment - Email Issues

Posted on 2014-03-11
3
175 Views
Last Modified: 2014-04-08
We have been experiencing the following issues, first of all when sending emails to users in a distribution list, we receive an undeliverable message with the message stating that there is a problem with the user's mailbox.  The other issue is that gmail or aol users are receiving email bounceback messages.  What sort of criteria should I be gathering in an effort to ensure that this issue is resolved as swiftly as possible?
0
Comment
Question by:jduran04
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 5

Expert Comment

by:Arjun Vyavahare
ID: 39920926
To resolve distribution list sending email issue perform following tasks:


1] Open the distribution group properties in Microsoft Exchange 2010's Exchange Management Console -> Recipient Configuration -> Distribution Group

2] Click on Mailflow Settings
3] Select Message Delivery Restrictions and click Properties…
4] Uncheck Require that all senders are authenticated tickbox

This will solve your issue.

For AOL and Hotmail bounce back issue, suggest you to check your internet public ip address which you configure for incoming emails is blacklisted or not on following website

http://mxtoolbox.com/blacklists.aspx

If your IP blacklited on MXToolbox then you need to whitelist your public IP address then only your email issue will solve. Otherwise share us bounce error message to provide you correct solution.

Regards,
Arjun
0
 
LVL 19

Accepted Solution

by:
suriyaehnop earned 500 total points
ID: 39920930
For 1st issue - You have identified what wrong with user's mailbox? it is mailbox size over limit which cause NDR, it is mailbox doesn't exist anymore user already left company.

For 2nd issue - Could you explain further? Post NDR is possible.
0
 
LVL 5

Expert Comment

by:Arjun Vyavahare
ID: 39920953
Hi,

If you can share your email infrastructure then we may help you to give you best practices to be used for smooth email activity.

Regards,
Arjun
0

Featured Post

On Demand Webinar - Networking for the Cloud Era

This webinar discusses:
-Common barriers companies experience when moving to the cloud
-How SD-WAN changes the way we look at networks
-Best practices customers should employ moving forward with cloud migration
-What happens behind the scenes of SteelConnect’s one-click button

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article explains how to install and use the NTBackup utility that comes with Windows Server.
How to resolve IMCEAEX NDRs in Exchange or Exchange Online related to invalid X500 addresses.
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question