Solved

Printer on Terminal Server

Posted on 2014-03-11
5
614 Views
Last Modified: 2014-03-12
We have an office overseas that uses our Accounting software via a Terminal Server. Terminal server is running Windows 2008 R2 Standard.

We have a direct circuit between the 2 locations.

I am attempting to add a new printer for the overseas office.

I can ping the Printer without problem, but when I try to connect the printer using Add Printer via TCP/IP, it doesn't detect the printer.

I installed it anyways using the IP address, but it still doesn't print.

Any suggestions?
0
Comment
Question by:yonbret
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
5 Comments
 
LVL 62

Expert Comment

by:☠ MASQ ☠
ID: 39921152
Is the printer visible for local printing?
Do you have the same driver versions installed on clients and server?
0
 

Author Comment

by:yonbret
ID: 39921292
Local Printing is fine.

I am using a universal driver on the server. There really is no client, because they are using Remote Desktop and printing straight from the server.
0
 
LVL 10

Expert Comment

by:tmoore1962
ID: 39921321
What is the printer?  Are you able to open the web interface on the printer and verify the network settings are correct?  Double check the default gateway and dns settings on the printer.
0
 

Author Comment

by:yonbret
ID: 39921357
Printer is a Brother DCP-9055CDN.

I am trying to check right now and I have lost the ability to ping. It is possible that they turned off the printer when they left for the day.
0
 
LVL 3

Accepted Solution

by:
SandeepWalve earned 500 total points
ID: 39923827
0

Featured Post

Connect further...control easier

With the ATEN CE624, you can now enjoy a high-quality visual experience powered by HDBaseT technology and the convenience of a single Cat6 cable to transmit uncompressed video with zero latency and multi-streaming for dual-view applications where remote access is required.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The recent Microsoft changes on update philosophy for Windows pre-10 and their impact on existing WSUS implementations.
This article explains how to install and use the NTBackup utility that comes with Windows Server.
This tutorial will give a short introduction and overview of Backup Exec 2012 and how to navigate and perform basic functions. Click on the Backup Exec button in the upper left corner. From here, are global settings for the application such as conne…
This tutorial will show how to configure a new Backup Exec 2012 server and move an existing database to that server with the use of the BEUtility. Install Backup Exec 2012 on the new server and apply all of the latest hotfixes and service packs. The…

749 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question