Solved

flag specific emails using the follow-up function

Posted on 2014-03-11
1
350 Views
Last Modified: 2014-04-08
Hi Experts,

When reviewing my incoming emails in Outlook, I sometimes flag specific emails using the follow-up function.  This causes the item to appear in the task list, until either the item is marked completed or the email is deleted.

I now realize that if a flagged email in my inbox gets archived, then it disappears from the task list.  So is there a way to:

1 Change the archive setting to not archive flagged items?
2 OR  change the task list to pick up flagged items from both the Inbox and the Archived Inbox?

We do have Exchange 2010 SP3 servers 2 CAS, 2MBX in a DAG, one server role for each datacenter, we have archive policies to archive user's email therefore we have databases for regular and archive emails

Just a side note,  When client flag an email a month ago, it does not show up in the archive folder's flag listing.  The flag listing box only shows emails that are today moving forward.  

How can the client show past flagged emails?

Please respond to all the 3 questions above

Thanks in advance
0
Comment
Question by:Jerry Seinfield
1 Comment
 
LVL 35

Accepted Solution

by:
Bembi earned 500 total points
ID: 39924743
The archive mails are stored in a seperate database, so if you flag such mails and the are moved, the mails disapear from the task list.

If you flag a mail, you want to follow it up, so from my opinion, it makes sense to create a follow up folder and move such mails into this folder with a different retention scope.
This way, you can avoid that flaged mails are move too early into the archive while others are moved.  

You may also configure the search option inside the archive to find still flaged mails from the archive, but in general I would avoid to move flaged mails at all.

The archive database is intended for mails, which may be accessed again one time, but not for daily work.
0

Featured Post

Best Practices: Disaster Recovery Testing

Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Learn to move / copy / export exchange contacts to iPhone without using any software. Also see the issues in configuration of exchange with iPhone to migrate contacts.
Is your Office 365 signature not working the way you want it to? Are signature updates taking up too much of your time? Let's run through the most common problems that an IT administrator can encounter when dealing with Office 365 email signatures.
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

863 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

19 Experts available now in Live!

Get 1:1 Help Now