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cannot install MS Vis Studio Tools Runtime

Posted on 2014-03-11
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Last Modified: 2014-03-28
Hi all :)

I have two users who cannot install MS visual studio tool for office runtime 2010. This error, see attachment.

what could be causing this? the service IS running.

snapshotsnapshot
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Question by:tracyprier
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Expert Comment

by:Sivaraj E
ID: 39922571
Problem seems to be in your Windows installer, Can you tell what is the version of windows installer is installed in your machine ?

Open your command prompt with "Run as administrator" and type msiexec -?

Installer Version
To repair existing your Installer

http://support.microsoft.com/kb/2642495

Updating your Installer is always advisable if it is older

http://support.microsoft.com/kb/942288
http://www.microsoft.com/en-in/download/details.aspx?id=8483

Regards, Shiva
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Author Comment

by:tracyprier
ID: 39924695
It is version 5.0.7601.17514

Tried all those suggestions, same problem
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Accepted Solution

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tracyprier earned 0 total points
ID: 39949298
I found doing a full reinstall of windows fixed the problem
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Author Closing Comment

by:tracyprier
ID: 39961058
suggested solutions did not work
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