cannot install MS Vis Studio Tools Runtime

Hi all :)

I have two users who cannot install MS visual studio tool for office runtime 2010. This error, see attachment.

what could be causing this? the service IS running.

snapshotsnapshot
tracyprierNetwork AdministratorAsked:
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tracyprierConnect With a Mentor Network AdministratorAuthor Commented:
I found doing a full reinstall of windows fixed the problem
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Sivaraj ELead – IT InfrastructuresCommented:
Problem seems to be in your Windows installer, Can you tell what is the version of windows installer is installed in your machine ?

Open your command prompt with "Run as administrator" and type msiexec -?

Installer Version
To repair existing your Installer

http://support.microsoft.com/kb/2642495

Updating your Installer is always advisable if it is older

http://support.microsoft.com/kb/942288
http://www.microsoft.com/en-in/download/details.aspx?id=8483

Regards, Shiva
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tracyprierNetwork AdministratorAuthor Commented:
It is version 5.0.7601.17514

Tried all those suggestions, same problem
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tracyprierNetwork AdministratorAuthor Commented:
suggested solutions did not work
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