<div>
Problem seems to be in your Windows installer, Can you tell what is the version of windows installer is installed in your machine ?<br />
<br />
Open your command prompt with &quot;Run as administrator&quot; and type msiexec -?<br />
<br />
<a href="https://filedb.experts-exchange.com/incoming/2014/03_w11/839408/Installer-Version.JPG" target="_blank" title="Installer Version (54 KB)"><img alt="Installer Version" class="file-block lazyload" style="max-width: 800px;" data-src="https://filedb.experts-exchange.com/incoming/2014/03_w11/800_839408/Installer-Version.JPG" /></a><br />
To repair existing your Installer<br />
<br />
<a href="http://support.microsoft.com/kb/2642495" rel="ugc">http://support.microsoft.com/kb/2642495</a><br />
<br />
Updating your Installer is always advisable if it is older<br />
<br />
<a href="http://support.microsoft.com/kb/942288" rel="ugc">http://support.microsoft.com/kb/942288</a><br />
<a href="http://www.microsoft.com/en-in/download/details.aspx?id=8483" rel="ugc">http://www.microsoft.com/en-in/download/details.aspx?id=8483</a><br />
<br />
<b><u><i>Regards, Shiva</i></u></b>
</div>


Problem seems to be in your Windows installer, Can you tell what is the version of windows installer is installed in your machine ?

Open your command prompt with "Run as administrator" and type msiexec -?

Installer Versionhttps://filedb.experts-exchange.com/incoming/2014/03_w11/839408/Installer-Version.JPG
To repair existing your Installer

http://support.microsoft.com/kb/2642495 [http://support.microsoft.com/kb/2642495]

Updating your Installer is always advisable if it is older

http://support.microsoft.com/kb/942288 [http://support.microsoft.com/kb/942288]
http://www.microsoft.com/en-in/download/details.aspx?id=8483 [http://www.microsoft.com/en-in/download/details.aspx?id=8483]

Regards, Shiva

Installer-Version.JPG

<div>
It is version 5.0.7601.17514<br />
<br />
Tried all those suggestions, same problem
</div>


It is version 5.0.7601.17514

Tried all those suggestions, same problem

<div>
suggested solutions did not work
</div>


<div>
<div class="content wysiwyg-content">
Hi all :)<br />
<br />
I have two users who cannot install MS visual studio tool for office runtime 2010. This error, see attachment.<br />
<br />
what could be causing this? the service IS running.<br />
<br />
<a href="https://filedb.experts-exchange.com/incoming/2014/03_w11/839399/vis.jpg" target="_blank" title="snapshot (35 KB)"><img alt="snapshot" class="file-block lazyload" style="max-width: 424px;" data-src="https://filedb.experts-exchange.com/incoming/2014/03_w11/839399/vis.jpg" /></a><a href="https://filedb.experts-exchange.com/incoming/2014/03_w11/839399/vis.jpg" target="_blank" title="snapshot (35 KB)"><img alt="snapshot" class="file-block lazyload" style="max-width: 424px;" data-src="https://filedb.experts-exchange.com/incoming/2014/03_w11/839399/vis.jpg" /></a>
</div>
</div>


vis.jpg

Hi all :)

I have two users who cannot install MS visual studio tool for office runtime 2010. This error, see attachment.

what could be causing this? the service IS running.



cannot install MS Vis Studio Tools Runtime

Microsoft applications include a variety of software programs, including development and digital authoring programs (Expression and Media Center), educational programs, Internet software, including Essentials, Skype and the Live family, anti-virus, productivity applications and suites like Office, Excel, Word, Outlook, Access and PowerPoint, video games and server applications such as Exchange, SharePoint, IIS and Virtual Server.