cannot install MS Vis Studio Tools Runtime

Hi all :)

I have two users who cannot install MS visual studio tool for office runtime 2010. This error, see attachment.

what could be causing this? the service IS running.

tracyprierNetwork AdministratorAsked:
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tracyprierConnect With a Mentor Network AdministratorAuthor Commented:
I found doing a full reinstall of windows fixed the problem
Sivaraj ELead – IT InfrastructuresCommented:
Problem seems to be in your Windows installer, Can you tell what is the version of windows installer is installed in your machine ?

Open your command prompt with "Run as administrator" and type msiexec -?

Installer Version
To repair existing your Installer

Updating your Installer is always advisable if it is older

Regards, Shiva
tracyprierNetwork AdministratorAuthor Commented:
It is version 5.0.7601.17514

Tried all those suggestions, same problem
tracyprierNetwork AdministratorAuthor Commented:
suggested solutions did not work
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