Internet Explorer 10 freezes when opening SharePoint docs
Posted on 2014-03-12
I have a user whose browser will freeze when he tries to open an Excel spreadsheet held in our hosted SharePoint site. If he waits for approx. five mins it may open and once open, it appears to open without problem thereafter.
Previously he has had installed Project 2007, Office 2010 and proofing tools 2013. The proofing tools have now been removed. The OS is Windows 7 Pro. I mention this as I’ve read articles explaining the mix of versions may cause this behaviour.
If I disable SharePoint related add-on in IE the files opens straight away, but after I reboot I loose functionality, e.g., he will check the file out, but then can’t edit it.
I need to stop IE freezing up and for him to be able to checkout files and open them.