Block reminders/tasks from a shared mailbox in Office 365
Hi,
I have tried searching for a solution to this but not come across anything so far.
Basically we have an Office 365 setup (Exchange PLan1) for a number of mailboxes. All working fine but with 1 anomaly that is causing major annoyance.
We have a few shared mailboxes that are accessed by a number of users. For some of these users, they only really need an overview of the mailbox but in given them full access in the Office365 control panel, not only do they get access, they also get bombarded with all of the reminders and task items that get merged in with their own.
Is there any way to suppress the reminders etc coming from a shared mailbox?
TO clarify, lets say we have a mailbox that is admin@example.com. In the control panel we have added Full Mailbox Access permissions for supervisor1@example.com This brings the mailbox into the supervisors Outlook 2010 client as we used to have when using our old on-premises Exchange 2003 server, however in the past the supervisor did not get the admin@ mailboxes reminders etc.
Is there a way we can remove these reminders, or is there a better way of achieving mailbox access without the reminders?
Many Thanks,
Steve
I have tried searching for a solution to this but not come across anything so far.
Basically we have an Office 365 setup (Exchange PLan1) for a number of mailboxes. All working fine but with 1 anomaly that is causing major annoyance.
We have a few shared mailboxes that are accessed by a number of users. For some of these users, they only really need an overview of the mailbox but in given them full access in the Office365 control panel, not only do they get access, they also get bombarded with all of the reminders and task items that get merged in with their own.
Is there any way to suppress the reminders etc coming from a shared mailbox?
TO clarify, lets say we have a mailbox that is admin@example.com. In the control panel we have added Full Mailbox Access permissions for supervisor1@example.com This brings the mailbox into the supervisors Outlook 2010 client as we used to have when using our old on-premises Exchange 2003 server, however in the past the supervisor did not get the admin@ mailboxes reminders etc.
Is there a way we can remove these reminders, or is there a better way of achieving mailbox access without the reminders?
Many Thanks,
Steve
Vasil Michev (MVP)
This will happen only if you have added the shared mailbox as separate account, not as additional mailbox. Remove the shared mailbox account and restart Outlook, Full Access permissions from EAC are given with automapping set to true, so the shared mailbox will automatically appear in Outlook.
ASKER
Hi,
Only the single supervisors account appears in Outlook config. We have never added additional accounts in the outlook accounts config.
The auto mapping appears to be working, in so much as we have added the full access permissions to the relevant account in Office365 and they then appear in outlook of the supervisor user as expected.
Unfortunately this brings with it the problem I have described.
Thanks,
Steve
Only the single supervisors account appears in Outlook config. We have never added additional accounts in the outlook accounts config.
The auto mapping appears to be working, in so much as we have added the full access permissions to the relevant account in Office365 and they then appear in outlook of the supervisor user as expected.
Unfortunately this brings with it the problem I have described.
Thanks,
Steve
ASKER CERTIFIED SOLUTION
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ASKER
OK, usual adage of always check yourself how things have been setup. My colleague had told me they had set up by applying permissions. Now I have checked I find they actually just added the accounts to each user!
Many thanks for your pointers.
Steve
Many thanks for your pointers.
Steve