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Outlook anywhere connection issues on Exchange 2010

I have just migrated a customer from SBS 2003 to Exchange 2010

Im having a problem with outlook anywhere

Is ok with administrators but not standard users

Think its a permissions issue somewhere

I get the following error using Microsofts Exchange connectivity tests

--
      Testing the Exchange Information Store on the Mailbox server.
     An error occurred while testing the Information Store.

      Additional Details

Elapsed Time: 473 ms.

      Test Steps

      Attempting to ping RPC endpoint 6001 (Exchange Information Store) on server 2008r2-ex2010.
     The endpoint was pinged successfully.

      Additional Details
      Attempting to log on to the Exchange Information Store.
     An error occurred while logging on to the Information Store.

      Additional Details

Store logon returned ecLoginPerm 1010. You don't have the correct permissions to sign in to the mailbox.
Elapsed Time: 326 ms.

Simon Butler (Sembee)

First thing to check is that Permission Inheritance is enabled on the user account in ADUC. If it isn't, enable it.

Simon.

dolphinituk

ASKER

It is. Had to change earlier as had active sync issues

Regards

Allen

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Ahmed786

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dolphinituk

ASKER

Trying but get the following when I do 1st command (why is it asking for identity?)

[PS] C:\Windows\system32>Set-OutlookAnywhere -Name 2008R2-EX2010 -ClientAuthenticationMethod NTLM

cmdlet Set-OutlookAnywhere at command pipeline position 1
Supply values for the following parameters:
Identity:

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Simon Butler (Sembee)

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Ahmed786

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dolphinituk

ASKER

Thanks. Got commands to work but it hasn't made any difference.
User failed but administrator passed the test-
--

Scrap that. User who is the only RPC user has just called me to say his email has just started working. Thanks for help