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Microsoft Office Documents really slow opening and saving on our network

Posted on 2014-03-12
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Last Modified: 2014-03-18
All of the sudden its taking 20-30 seconds to open and close MS Office documents on our network.  PDF's are blazing fast when opening or saving.  This just started.

Anyone ever seen this before?  Have any answers?
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Question by:funkyone60
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8 Comments
 
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Expert Comment

by:gurutc
ID: 39923520
Do you have OFV - Office File validation - turned on?  Also, have you changed Office Versions, server OS, or Windows desktop versions?

- gurutc
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Author Comment

by:funkyone60
ID: 39923573
Not recently- but I do not know what Office File Validation is or how to turn it on or off
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Expert Comment

by:gurutc
ID: 39923595
Hi,

ust go to the Control Panel, Add/Remove Programs and search for "Microsoft Office File Validation Add-In". Select it and remove it.

Do this on one and see...

- gurutc
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Author Comment

by:funkyone60
ID: 39923835
No luck- uninstalled- no change
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LVL 16

Expert Comment

by:gurutc
ID: 39924108
What version Office?  What Server OS?

- gurutc
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Accepted Solution

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funkyone60 earned 0 total points
ID: 39926501
New version of VIPRE AV software was scanning every file- turned that setting off and the problem was resolved.
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Expert Comment

by:gurutc
ID: 39926508
Good Deal.  - no bone for pointing to something about scanning?  gurutc
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Author Closing Comment

by:funkyone60
ID: 39936366
We just upgraded our AV software- the active protection was set to scan every file opened on the server.
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